This hotel is not quite on the Plaza so as some others say in their reviews it is a little deceptive. It is within walking distance however the weather was very cold during our stay. Second, they have a real problem with birds around the property. They not only are noisy but the waste in the parking lot and on my car the next morning was a little nasty. Our room was ok. Needs to be updated and boy was the bathroom small. We were shocked at how small it was! Made it difficult with our family. One real plus was the morning breakfast. Byran in the breakfast area was fantastic! He made our morning with his energetic interactions with our family. Holding the chair for my wife and daughter and his interaction with my son. He was amazing as we watched him interact with the tables of people in his area. There was one elderly gentlemen who came down for breakfast and Byran remembered the gentlemen's name from the pervious morning. That was impressive! If all associates were as engaging as Byran your hotel would be above 5 stars. Really at the end of the day it is these interactions that make a stay memorable! Good job to Byran!
- Also Known As:
- Embassy Suites Kansas City
- Kansas City Embassy Suites
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