The hotel was clean and the staff was courteous. However, my shower/bathroom water was lukewarm at all times and the tub was stained and needs to be replaced. The business center was strategically located facing the front door and it was freezing in the lobby. Although they advised that you could print your boarding pass from the business center, the printer didn't work...and to top it off, the staff couldn't get it to work. The staff member suggested that I click on the icon with a "P" at the bottom of the screen (she obviously didn't know that was the Powerpoint icon).
My iPad would not connect to their network using the instructions they provided so after talking to technical support for 45 mins she had to manually connect the IP address. However, the next day, when attempting to use the business center computer, I was prompted for an administrator password. No one was able to help me at the hotel so they referred me to technical support at which time my call dropped directly into someone's person voicemail and I never received a callback. So I decided to return to my room so I wouldn't freeze to death while I was unable to get ANYTHING accomplished, when the bottom of the chair broke. I am disgusted and will never return!
- Also Known As:
- Sheraton Suites Country Club Plaza Hotel
- Sheraton Suites Country Club Plaza Hotel Kansas City
- Sheraton Hotel Country Plaza
- Sheraton Kansas City
- Sheraton Country Plaza Hotel Kansas City
- Kansas City Sheraton
- Official Description (provided by the hotel):
- The newly renovated Sheraton Suites Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more less
- Reservation Options:
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