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“Weekend retreat” 4 of 5 stars
Review of Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
3.5 of 5 Hotel   |   770 West 47th Street, Kansas City, MO 64112   |  
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Breakfast for 2 Included
Ranked #39 of 111 Hotels in Kansas City
lincoln, Ne.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Weekend retreat”
4 of 5 stars Reviewed January 24, 2013

There is a fee for parking in the hotel garage. There is free plaza parking across the street. The hotel is very nice and the location allows you to park your car and walk to any venue in the plaza. My wife said we will never stay in another hotel after staying at the Sheraton. We always had stayed in Overland Park and spent alot of time driving whereas this stay we parked and never had to drive.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 25, 2013
Hello rickh!

Thank you for taking the time to share your experience on TripAdvisor! We always appreciate hearing about your experience! I am so happy you were pleased with our Plaza location.

Thank you for staying with us! We hope to see you during your next visit to Kansas City.

Sincerely,

Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Omaha, Nebraska
Top Contributor
129 reviews 129 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 21, 2013

The Sheraton Suites is located right off 47th street and in the Country Club Plaza. Within walking distance of restaurants, bars, shops, coffee houses, and churches. Great place to shop high end boutiques. Great restaurants...try Seasons 52 for fresh ingredients and awesome food. You need reservations for the evening meal, but at lunch time.

Room Tip: All the rooms are suites, but they run on the small size.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 25, 2013
Hello ladyomaha!

Thank you for the 5 star review! I appreciate you taking the time to share your experience at the Sheraton Suites- Country Club Plaza with the TripAdvisor community!

Thank you for staying with us! We look forward to seeing you again.

Thank you,

Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amherst, New Hampshire
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 19, 2013

I stayed here on the last few business trips to Kansas City. It was convenient to shops and restaurants. This was especially good since my group did not have a car. We were limoed from the airport to the hotel and to our work site on a daily basis. The Christmas lights added a nice atmosphere to the view out the windows. The room was well appointed with a kings size bed and plenty of pillows. The workout room was well stocked with equipment and available anytime. The breakfast buffet was included in the package and had plenty to choose from. The staff was friendly and helpful.

Room Tip: Rooms on the higher floors offer great views and quiet atmosphere.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 21, 2013
Thank you for taking the time to write a review about your experience with us, Greg G!

Thank you for the feedback!

I am so happy you were pleased with our suites, our helpful staff, and the Sheraton Fitness Center programmed by Core Perfomance during your last few trips to Kansas City. The Plaza lights during this time of year really create the perfect atmosphere for enjoying the Plaza. I am happy you were able to experience this.

Thank you for staying with us! We look forward to seeing you again.

Thank you,

Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2013

Stayed here for our anniversary and were completely blown away on how well we were treated! Mr. DeLaRosa did everything in his power to make our stay a memorable one and he didn't disappoint! We dined at the Plaza III restaurant which we could see from our lovely suite on the top floor, which took just a couple minutes to walk to. The club lounge was a terrific experience, both for happy hour and breakfast. Miss Monique was wonderful and made us feel right at home! The rooms were spotless and everything you'd expect from a sheraton property. We will definitely be staying here the next time we stay on the plaza!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 21, 2013
Hello tyler12army!

Thank you for the 5 star review! We appreciate you taking the time to let the TripAdvisor community know about your experience at the Sheraton Suites- Country Club Plaza!

I am so happy you experienced a memorable anniversary with us. We always enjoy helping guests celebrate special occasions when they stay with us! I am glad you enjoyed your visit with us and especially the Club Lounge and Miss Monique. I will be sure to thank her for making you feel at home.

Thank you for staying with us! We look forward to seeing you again.

Thank you,

Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 14, 2013

Ask for a room with a view of the Plaza. I was completely satisfied with our weekend stay. This hotel has excellent customer service. Everyone is friendly and helpful. We were immediately greeted by Nick the Valet and had an excellent experience with check in. Rooms are on the smaller size but you get separate areas with French doors to the bedroom and 2 newer TVs. My only suggestion to Sheraton would be that shelving under the sink area would be very useful for guests. The rooms here compare to any of your mid scale suite type hotels but the pluses are there is a full service bar and restaurant. We had a satisfying appetizer after being too busy for lunch and Christian the bartender provided excellent service. We also enjoyed the brunch buffet which came with our AAA rate. There was a running problem with our toilet which was addressed but not really solved..room 1206. For a friendly reasonable suite style hotel ON Country Club Plaza you won't go wrong with this Sheraton.

Room Tip: Ask for a room with a view of the Plaza.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 15, 2013
Hello luvsgolf71!
Thank you so much for taking the time to let the world know about your experience at the Sheraton Suites- Country Club Plaza!
I am so happy to hear you felt our team is ”friendly and helpful" and you would rate the overall customer service as "excellent". We strive to excel in the service our team provides. We will be sure to thank Nick and Christian for their assistance in creating a positive experience.
I appreciate the recommendation for shelving under the sinks and I apologize for the unresolved running toilet. We will have our Engineering team resolve the issue in 1206.
Thank you for staying with us! We look forward to seeing you again.

Sincerely,
Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2013

We've stayed here three years in a row to enjoy the wonderful Plaza lights for a quick Christmas get away and always stay here because of its location and because they take pets. The staff remains friendly, helpful and accommodating; however, while the room/suite is spacious and the bed comfortable, some wear and tear is starting to show. An electrical outlet wasn't working, some of the furniture is scratched, and the WiFi in the room was more of a hit or miss proposition. The employees and the food/beverage service in the Club Lounge were spectacular and nearly made up for any deficiencies. If you can, get a room on a floor with Club access because the hospitality suite for breakfast, dinner, drinks, desserts, etc. is well worth the few extra dollars it may cost.

Room Tip: Try for a room with Club access--I think it is floors 16, 17 and 18. If there is an extra charge, it...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, January 7, 2013
Hello dhldjb!

Thank you for taking the time to share your experience on TripAdvisor! We always appreciate when guests provide feedback on how we did in your eyes.

I am so happy you were pleased with our Plaza location, our pet friendly hotel, and the friendly and helpful staff! I am also glad you enjoyed all aspects of the Club Lounge! Thank you for the feedback! I am also thankful for the feedback regarding the condition of your suite. I am happy to say that our wireless service is being upgraded and will take care of the spotty service you mentioned.

Thank you for staying with us! We hope to see you during your next visit to Kansas City.

Sincerely,

Fred DeLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2012

We stayed here for a girls' weekend of Christmas shopping and eating. It was a wonderful location right on the Country Club Plaza, very convenient to walk to many shops and restaurants. Our suite provided plenty of room for two mother/daughter pairs. Our package included a hot buffet breakfast each morning, and Monday morning when the restaurant was not busy, this meant eggs, bacon, sausage and hash browns cooked to order. The staff was very friendly and helpful, especially Nick who patiently snapped several pictures of us in front of the lobby Christmas tree and helped us with our luggage. I would definitely stay here again and will recommend it to friends and family.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review, December 21, 2012
Thank you for taking the time to write a review about your experience with us, Kathie T!

We always appreciate feedback from our guests. Thank you!

I am so happy you were pleased with our Plaza location and our two room suite. Being the only "all suite" property on the Plaza, we feel this definitely provides a great experience. Thank you for mentioning Nick and the friendly and helpful service our team provided. I will review your comments with our team and thank them for your experience.

Thank you for staying with us! We look forward to seeing you again.

Thank you,

Fred DeLaRosa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 257
Official Description (provided by the hotel):
The newly renovated Sheraton Suites Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton

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