The Sheraton on the Plaza is a great location for a shopping excursion to the Plaza in KC. The hotel lobby decor very nice and welcoming. We had a suite room, 2 queens and a sofa bed which worked well for our group. The bathroom, namely the shower could have been cleaner, I think they needed a new shower curtain as this one had a slight odor. Also, small details such as dirt and dust in the corners of the room that looked like it had not been vacuumed for a while. Our room was equipped with microwave and frig. Overall a good value and location.

The hotel staff and facilities are very nice, however it was a bit of a journey to get to this hotel from MCI airport. The room was spacious, the bed was very comfortable, and the living space very well appointed. The room had a bedroom with TV and a second area with a desk, couch, and a second TV. The gym has ample equipment and space to accomodate guest that want to work on the treadmill, elliptical, or with free weights. The breakfast buffet was very nice but nothing extra, meaning no positive surprises. The hotel is located in a shopping district, so walking to top retail shops is very easy. Parking is facilitated by an ample underground parking garage. The hotel delivers very good services, on par with what you would expect from a Sheraton property except that the Internet was much too slow, making business work difficult. If you rely on Internet speed, as I do for business, I would pass on this venue.

As soon as you arrive, you know you have made a great decision by selecting this hotel because of its outstanding location on The Country Club Plaza.

MY visit began with a very nice welcome email from the general manager of the hotel and his quick and very nice response to my note back to him. That set the stage for my expectation of the staff at this hotel and I was not at all disappointed. The doorman had his A game on, as did the person who checked me in and that same customer centered attitude was found with every single contact I had with the rest of the staff during my stay.

My two room suite was well appointed, spacious, and extremely clean. This hotel had everything I wanted for my stay and much more.

I highly recommend this hotel for your next trip to Kansas City.

Very close to the plaza, friendly staff, comfy bed.....but the room was soooooo hot. We had the AC on all night and it never cooled off. I would stay there again though. There were 3 of us in the room for a wedding and although it was snug, it wasn't too cramped. Our friend slept on sleeper sofa and he said it was fine.