First of all I have to say that although I expect a great deal from a hotel and their staff, I also understand that 1) I am not the only guest they have & 2) they are all human and can make mistakes. That being said my family and I had a fantastic two days at this hotel. We were greeted by very friendly people when checking in and the lobby is beautiful. Our room was clean as well as all the sheets. The black out blinds on the windows are fabulous!!! We had a nice view of the stadiums as well. We did not have any trouble with our AC and we stayed nice and cool both nights even though the temperatures were 100+ outside. The beds were comfortable and we had plenty of pillows. Bathroom was clean with plenty of clean towels. Oh and hot water was NOT an issue...at other hotels there is usually an issue with not having enough hot water with so many people showering first thing in the morning...not here...Loved it!
We also went to the water park that is attached to the hotel, but away from all the rooms so you are never bothered by any noise. My children ages 5, 7, and 12 had so much fun...ok I admit my husband andI had a lot of fun as well. It isnt just for kids and we enjoyed riding the tubes down the slides, sittng in the hot tubs, floating on the tubes around the indoor "river" and standing under the HUGE bucket of water when it tipped over in the middle of the water resort too. There were lifeguards everywhere and they were very focused on watching the water and kids, which made me feel very comfortable about my children's safety. The water was nice and warm as well as the air temperature so we were never cold while playing. There is also a small bar for the adults that would rather sit back, relax, and watch your children play...which you can do easily with all the lifeguards they have! There is a snack shop as well which sells refillable cups that I suggest everyone buy for themselves or your kids...refills are either $1 or 99 cents and you get to keep the cup as a souvenir. Lockers are also provided for a fee and there are showers and changing rooms. My only suggestion for the water resort would be to have a day or two that they are open during the week when school is in session...home schooled children as well as children under 5 could still have a chance to play, as well as special needs children that have a hard time with the crowds on weekends.
The restaurant located inside the hotel had fantastic deals on food...there is a breakfast bar available and kids under 12 eat free with a paying adult. My kids LOVED all the choices they had and my husband ate more buscuits & gravy than I even knew was possible both days. Dinner is free for children 12 & under (they have a choice of 5 or 6 different meals) with a paying adult as well...how can you beat that?? And we found their prices to be fair and the price of their pizzas is FANTASTIC, an entire pizza with pretty much whatever you want for $10 and no its not a small pizza...its a big one and it was delicious. We also had several other entrees (fish & chips, hamburgers & fries, ceasar salad) there and they were all exceptional. They also have a lounge inside the hotel right outside the restaurant and if you are lucky enough to get Natalie as your server then you hit the jackpot!! Seriously she was the most friendly, caring, lady and our whole family fell in love with her. She is definitely the BEST person I have ever had wait on me and my family...she is reason enough for us to return to this hotel. In fact every staff member we encountered was friendly and helpful.
The indoor pool was also a huge hit with my kids as well...it was so warm and relaxing. I have never been in a hotel pool inside that I didnt think was on the chilly side but they had this one set at the perfect temperature.
We have nothing but good things to say about this Holiday Inn and anytime we had even the smallest issue there was always someone there to fix the problem right away. I hope eveyone has as much fun there as we did...and we will definitely be back for more food, water park fun, and hopefully we are lucky enough to have Natalie as our server again!
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- Also Known As:
- Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
- Sheraton Kansas City
- Kansas City Sheraton