We had prepaid for this room so there was really nothing but eating our money that we could have done to make up for this horrible room that we stayed in for two nights.

Check in was smooth and great. Jai was very nice and helpful. I had an issue with my room card not working and he was quick to fix that.

First off, I'm not one to complain about hotels. I know that there are things that can be overlooked and I'm not picky about my surroundings until they start adding up. I realize that this is a small, older hotel and renovations are limited because of this. But this is supposed to be a boutique. It's FAR from it. To me boutique is updated and nice furnishings, clean, unique.

When we arrived in our room, we noticed that the bed was tiny, the room itself was tiny, and the furnishing were worn. There was a stain on the sitting chair, HAIRS (not just 1) all around the edge of the tub, hairs and dirt on the floor in the bathroom, and stains on the wallpaper in the bathroom. Okay I'll let one hair slide, but come on. HOUSEKEEPING needs to be fired. It's simply turning on the shower and rinsing those down the drain. Come on people. Manage your housekeeping a little better. Replace nasty furniture or at least get it cleaned.

The men working Valet were very nice and overworked to say the least. This hotel is limited on front parking and doesn't have a pull through drive like the bigger hotels so it's hard for the valet to keep up. But...it shouldn't take 45 minutes to get my car. Especially since they're only going across the street. Very disappointed in that since we paid $16 a night for that.

We have stayed at another boutique in the area and actually went there to utilize their bar because this hotels bar was TINY.

We will NEVER stay at this establishment again and can't believe that it's rated 3 1/2 stars. Extremely disappointed in the housekeeping and management on top of that.

The valet was rude to drivers pulling up to check in. The lobby was a poorly upgraded old, old building. I got an itchy creepy feeling the minute I walked through the door.

We prepaid for the room and asked to speak to the manager who refused to do anything about our satisfaction.

the hotels holds itself out as a high star rate hotel but it has no pool nor Jacuzzi. It seemed run down. It was so bad that even through we could not get a refund we refused the room.

Recently stayed while attending TSO Concert at the Sprint Center. At checkin you are handed a glass of champagne! The staff was great! Clean rooms. Being an owner of a lodging business myself I pay attention to detail. Parking garage conveniently located across the street. Walking distance to Sprint Center and very easy walk to restaurants & bars in the Power & Light District. Enjoyed the buffett breakfast. Compared to the other hotels nearby they had the BEST price with AAA discount! I would definitely stay there again.
The TSO Concert was awesome as always too!!!!!!!!!

I recently stayed at the Aladdin for one night to attend a family function. Arrived around 3 p.m. (check in time) on Friday. No wait for check-in. I'd originally booked a single bed but preferred to upgrade to a double once I arrived, which was easily handled. The room was clean and a bit quirky (I like quirk) in color scheme and layout -- it was small, and understanding this is a fairly old hotel, I was fine with that for a short stay. The room included a chaise lounge chair and the beds were good sized and comfortable. We opted for the $16/day valet parking vs. paying $13/park at the parking garage across the street as we were going to be leaving the hotel a few times that day. Valet was fairly quick, especially for a Friday night. We walked just a few blocks to grab lunch at the Flying Saucer Draught Emporium, and while I've not been to the Power and Light area before, it was clear there was a lot to do there, and convenient to our hotel. There also was a bus stop right at the end of the block from the hotel, although we didn't use it, it appeared to have a lot of traffic. All in all, the benefits of the location, price, and staff outweigh the minor issues that may come with an older hotel.