We had prepaid for this room so there was really nothing but eating our money that we could have done to make up for this horrible room that we stayed in for two nights.
Check in was smooth and great. Jai was very nice and helpful. I had an issue with my room card not working and he was quick to fix that.
First off, I'm not one to complain about hotels. I know that there are things that can be overlooked and I'm not picky about my surroundings until they start adding up. I realize that this is a small, older hotel and renovations are limited because of this. But this is supposed to be a boutique. It's FAR from it. To me boutique is updated and nice furnishings, clean, unique.
When we arrived in our room, we noticed that the bed was tiny, the room itself was tiny, and the furnishing were worn. There was a stain on the sitting chair, HAIRS (not just 1) all around the edge of the tub, hairs and dirt on the floor in the bathroom, and stains on the wallpaper in the bathroom. Okay I'll let one hair slide, but come on. HOUSEKEEPING needs to be fired. It's simply turning on the shower and rinsing those down the drain. Come on people. Manage your housekeeping a little better. Replace nasty furniture or at least get it cleaned.
The men working Valet were very nice and overworked to say the least. This hotel is limited on front parking and doesn't have a pull through drive like the bigger hotels so it's hard for the valet to keep up. But...it shouldn't take 45 minutes to get my car. Especially since they're only going across the street. Very disappointed in that since we paid $16 a night for that.
We have stayed at another boutique in the area and actually went there to utilize their bar because this hotels bar was TINY.
We will NEVER stay at this establishment again and can't believe that it's rated 3 1/2 stars. Extremely disappointed in the housekeeping and management on top of that.
- Official Description (provided by the hotel):
- Listed on the National Register of Historic Places, this KC landmark has had an extensive historic preservation bringing back the original art deco ambiance with a vintage hip approach for a fresh look at yesterday. The Aladdin Holiday Inn Hotel is located in the heart of the downtown convention, business, financial and entertainment districts, and is connected to the KC Convention Center and Marriott. The Aladdin is also three blocks from the Sprint Center. We look forward to Welcoming you with a glass of champagne! ... more less
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- Also Known As:
- Holiday Inn Aladdin Hotel Kansas City
- Aladdin Holiday Inn
- Holiday Inn Kansas City
- Kansas City Holiday Inn