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Holiday Inn Kansas City Airport: Traveler Reviews

3.0 of 5
11728 N Ambassador Dr, Kansas City, MO 64153
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Holiday Inn Kansas City Airport
Ranked #23 of 109 hotels in Kansas City
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63 reviews from our community

    Trip type
Traveler rating
    28
    18
    10
    2
    5
Date Rating
Stockport, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Overnight Stay”
4 of 5 stars Reviewed December 13, 2012

I stayed here to catch an early morning flight, i arrived early afternoon and although my room was not ready i was quickly given another room that had been serviced.
The room was fine with good internet connection and all the usual Holiday Inn facilities, the bed was great and I had a good nights sleep.
The restaraunt was a good experience both food wise and waitress service wise.
The airport shuttle was fine and only a couple of minutes from the hotel to the airport.

Overall a good experience and will definetly stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hindey about Holiday Inn Kansas City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review
December 14, 2012
Thank you very much for your comments and feed back on your 12/13/12 stay with us. We know you have many hotels to choose from in the KCI Airport...
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Wichita, Ks
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed December 9, 2012 via mobile

We travel often for work and personal trips and this is easily one of our favorite hotels. It is geared a bit more towards the business traveler but we have traveled with our son on multiple occasional and found it to be highly satisfactory. The rooms are clean and beds are comfortable. The service, however, is what makes this hotel noteworthy. They always seems to remember repeat customers and go above and beyond to make sure your stay is a comfortable one. Two people that stand out in my mind are the manager, Chris (very accommodating to special requests) and Gunter, a server at the restaurant. He is very friendly and remembered our orders with changes for breakfast each morning. We felt as if we were "regulars" at the corner cafe and it was just the added touch to make our stay even more pleasant. We always choose to stay at this location, even though others are more convienient. They are simply worth the drive. You can't go wrong staying here.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shaemac about Holiday Inn Kansas City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review
December 11, 2012
Thank you very much for your review on TripAdvisor. It is comments such as yours that make all of our efforts worthwhile. I will be sure to print and post your review in our breakroom and to also recognize Chris and Gunter for going above and beyond. Again, thank you for your review and I hope I have the opportunity to meet you durning your next visit with us......Michael B. Rose, CHA - General Manager - Holiday Inn KCI Airport
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Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Hotel Staff The Absolute Best!! Excellent Service!!”
5 of 5 stars Reviewed November 5, 2012

I stayed here for a business function and also used one of their meeting rooms. They are affiliated with the EXPO Center next door and can coordinate functions at the EXPO center with your stay.
Free Airport shuttle a super nice feature and having an in house Resturant and bar very nice as well.
Rooms are super clean and comfortable.

Room Tip: All areas seem nice
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jim C about Holiday Inn Kansas City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review
December 11, 2012
Jim, thank you for your comments and review on TripAdvisor.com. Your kind words are much appeciated and I will be sure to share them and the entire review with the rest of our team. Thank you again for selecting our facility and we hope to see you again in the near future. Have a safe and joyous Holiday season.

THE HOLIDAY INN KCI AIRPORT/KCI EXPO CENTER

Michael B. Rose, CHA
General Manager
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Grand Terrace, California
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
3 helpful votes 3 helpful votes
“Great hotel!”
5 of 5 stars Reviewed October 14, 2012

We stayed at this hotel our first night in Kansas City and it was extremely nice. The staff was exceptional and the rooms were great. Would recommend this hotel to everyone. They have a very nice buffet in the morning that was included in the price of the room.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Lisa C for Kansas City
Ask Lisa C about Holiday Inn Kansas City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mbrcha, Manager at Holiday Inn Kansas City Airport, responded to this review
October 15, 2012
Thank you for your kind review of your recent stay with us here in Kansas City. I will pass your comments on to our entire team. Be safe in all of your travels and we look forward to hosting you again on your next visit to the Kansas City area....Michael B. Rose, CHA - General Manager
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CHICAGO
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Airport”
5 of 5 stars Reviewed October 13, 2012

I stayed here a night for work and did not have a bad experience . The hotel was clean and staff was nice. Only concern is the shuttle to and from airport does not run 24 hours. Also it is not that close to airport although it says airport. No free Breakfast.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Natalie A about Holiday Inn Kansas City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mbrcha, General Manager at Holiday Inn Kansas City Airport, responded to this review
October 15, 2012
Thank you for your comments regarding your October 13th stay with us at the Holiday Inn Kansas City Airport. I will certanily share your review with our entire team and we look forward to serving you again on your future visits to the Kansas City area. Thank you again for the review. Safe Travels......Michael B. Rose, CHA - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Kansas City Airport

Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Holiday Inn Kansas City Airport Hotel
Holiday Inn Kansas City
Kansas City Holiday Inn
Address: 11728 N Ambassador Dr, Kansas City, MO 64153
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in Kansas City
#32 Family Hotels in Kansas City
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 
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