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“Will stay again....” 4 of 5 stars
Review of Hilton President Kansas City

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Hilton President Kansas City
4.0 of 5 Hotel   |   1329 Baltimore, Kansas City, MO 64105   |  
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Ranked #20 of 111 Hotels in Kansas City
GreenLeadersSilver level
Kansas City, Missouri
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
91 helpful votes 91 helpful votes
“Will stay again....”
4 of 5 stars Reviewed July 13, 2014

This was our second stay at The Hilton President KC. We are locals but find that it's nice to just get away from everything for an evening occasionally.

Booking was easy. We asked for a corner room facing the P&L district and did get it. Room 402. Check in was easy and went smoothly.

We had 2 complaints of the room, which we addressed to the front desk at check out. The room thermostat was set at 65 but it never was completely cooled off in the room. It was set to 65 when we arrived to the room and that was the lowest that it would go but it felt 75-80 at best. It made for a not so comfortable sleeping night. The other complaint was the carpet. It was terribly sticky everywhere. Not a humid sticky....just a yuck sticky. When I let the front desk know, the girl replied with "sorry". I hope that they do look into it.

We did intend to have Starbucks on the way out (it was almost noon on Sunday) but Starbucks was not open. That was disappointing as well. Not sure why they wouldn't be open on a Sunday afternoon.

Overall, we love Hilton properties and love the President and will stay again, more than likely. However, I do hope that they fix the things that were addressed. It's such a great property.

Room Tip: High up and corners facing P&L.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 15, 2014
Thanks for taking the time to share your thoughts. First off, we will certainly address the cleanliness issue you noted in your review. As a seasoned TripAdvisor reviewer we certainly take a great deal of interest in your review. I am pleased that overall you had a wonderful visit to the hotel. We would love to see you again in the future. Thanks again for your time and candid feedback.
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587 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Any
English first
Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

I took my family for a wedding party in the downtown Kansas City. The room was reserved based on the wedding discount offer around $150 including the tax. The dinner and wedding ceremony were held on the different floors but were spacious to accommodate the needs. The room was clean and wonderful. Strongly recommend this hotel for you.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 15, 2014
Thank you for that wonderful review. It is always nice to see the "five-dot" review. It sounds like everything just went perfectly for your stay. The President is such a wonderful venue for weddings. I am pleased you had the opportunity to enjoy such a wonderful occasion. Please look us up the future should your travel bring you back to Kansas City.
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Chicago, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 10, 2014

This is a great place to stay. Built in 1926, everything seems scaled to the times. I'm usually picky about using "historic" hotels, but the President was just fine in terms of comfort and room amenities.

Shortcomings--we were there over 4th of July weekend, and the Starbucks was on short hours. Want a can of pop? No vending, gotta go to the bar (nice bar, though!)

Strengths--beautiful place, walk a couple blocks to great restaurants ( try BRGR, it's great).

Whine--it is a fifty dollar cab ride from the airport. That's not a happy thing.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 15, 2014
Thanks for the wonderful review! Many words have been used to describe this wonderful hotel and yes, cool is one of them. We are so pleased you enjoyed your visit. Apologies for the lack of staffing in the coffee shop, sounds like we could have done a better job scheduling for that weekend. We hope to see you again in the future!
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed July 9, 2014

7/5/14, room and entire lobby etc seemed not to be cooling. Doors opened, not much change. Corners of hallways are quite dusty. Room furnishings could use an upgrade. Will pick another spot next time.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 10, 2014
Thanks for taking the time to share your thoughts about your visit to our hotel. I am terribly sorry we could not get the air temps cool enough around the hotel. Last week was indeed an abnormally hot week in Kansas City, and we obviously did not pay enough attention to the air temps in the building. Point taken about the room condition as well.
Thanks again for your time and candid feedback.
Philip
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Omaha, Nebraska
Top Contributor
771 reviews 771 reviews
42 hotel reviews
Reviews in 127 cities Reviews in 127 cities
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed July 7, 2014

I had a hard time to find the hotel but that is just me. It is an older hotel that has gone thru a major renovation. The room was quite large and very clean and nicely done. The hotel is nice not being your modern cube with no character

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 9, 2014
Emil,
Thanks for taking the time to share your thoughts with the Tripadvisor community. I am so pleased you enjoyed your visit and had a nice positive experience. We certainly would like to see you visit again in the future! Thanks again for your time and feedback.
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, United States
1 review
4 of 5 stars Reviewed July 1, 2014

The hotel was nice and the staff were friendly and helpful. My complaints stem from the 18% room tax and the $18 per night for parking. I like the fitness room, the elevators were prompt, and the hotel bar was very nice.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 7, 2014
Vicki
Thanks for your time and your valuable feedback. The taxes are out of our control as you pointed out, but I certainly agree they are a bit high. Point taken about the parking charge as well. I am pleased that your stay overall went well, and we would love to see you back in the future!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lovington, Illinois
1 review
4 of 5 stars Reviewed June 29, 2014

We just stayed for one night. Our room was clean, bathroom was clean, pool area clean and were towels available. The people at the desk was very pleasant! Breakfast was normal. We ate it and didn't get sick. :)

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, July 1, 2014
Thanks for taking the time to share your thoughts about your visit to our hotel. We certainly look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton President Kansas City

Address: 1329 Baltimore, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Kansas City
#7 Luxury Hotel in Kansas City
#9 Romantic Hotel in Kansas City
#9 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton President Kansas City 4*
Number of rooms: 213
Official Description (provided by the hotel):
AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more   less 
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Also Known As:
Hilton President Kansas City Hotel Kansas City
Hilton Hotel Kansas City
Hilton Kansas City
Kansas City Hilton

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