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“Great Stay at Hilton President” 4 of 5 stars
Review of Hilton President Kansas City

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Hilton President Kansas City
4.0 of 5 Hotel   |   1329 Baltimore, Kansas City, MO 64105   |  
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Ranked #20 of 110 Hotels in Kansas City
GreenLeadersSilver level
Northwest, MO
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Great Stay at Hilton President”
4 of 5 stars Reviewed February 5, 2013

We stayed at the Hilton President because of it's convenient location being within walking distance to Sprint Center for the Kid Rock concert. We have stayed here before and both times were very pleased with the hotel. Rooms are clean and very comfortable. Our view was not the best - we looked out our window to see a wall full of other guest room windows, but that is understandable because of it being a renovated building. No real complaints. Parking is a little confusing if not using valet and have not stayed here before. We saw other guests confused about where to check in and then park. You have to check in first in order to get into the parking garage (crossbar won't raise unless you have room key). Some guests were backing up at the parking garage entrance and having to go back and check in first. This was causing some minor issues. We will stay here again when we are attending a Sprint Center event.

Room Tip: Might ask for room with a good view.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, February 6, 2013
Thank you for the kind review of the hotel. The information you provided about the parking is good feedback as it will help us improve the process. Overall very pleased you enjoyed your visit, and we certainly trust you will stay again for a Sprint Center concert or any other travels to Kansas City.
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551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Any
English first
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2013

Sometimes a place feels right..that place is the Hilton President.The lobby is grand and charming at the same time. We stayed during a cheer competition for our daughter. The hotel is walking distance to the Municipal Convention Center and the Power and Lights District which includes a movie theater and restaurants.
Although it was full of rowdy girls, the rooms were very peaceful. The rooms are small but functional. The room decor is modern.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, February 6, 2013
Thanks for the very kind review. The location of the President really is fantastic for any downtown activity. We are so pleased you had a great visit. We look forward to hosting you in the future!
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Telluride, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

Liked the Historic Aspect. Room was very comfortable, with tall windows and lovely furnishings. Could have used more towels, but I am sure i could have asked. I would recommend it, and think it was a much better value than others available.

Room Tip: Make sure to ask for a room with a tub. At least one has only a shower. I liked the corner. It wa...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, January 28, 2013
Location and value are two important aspects of anyone who travels. I am so pleased you found both in our hotel. We are indeed the only hotel located in the Power and Light Entertainment District and a short Mercedes shuttle ride to anywhere you might want to go.
We look forward to having you back in the future!
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Leavenworth, Kansas
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 23, 2013

I've stayed here several times now, whether for after a concert when I didn't want to be on the road late, or just for a weekend in downtown Kansas City. A lot of restaurants and attractions are a close walk and it's a short drive down to the Country Club Plaza or Nelson Atkins.

The staff is great and always friendly and professional -- from the valet to the front desk staff and the housekeeping service as well. The renovation of the hotel has kept its 20s charm with all the modern amenities in the guest rooms that one has come to expect from Hilton. Even with its location close to the district we've never had an issue with noise. During the summer we slept with the windows open!

There's a great fitness center, but unfortunately no pool. I'm planning another stay soon and hope to try a corner room or even a suite this time. There's now a Starbucks in the lobby which is super convenient. We enjoyed the buffet breakfast downstairs and I look forward to trying out the recently renovated Drum Room inside the hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, January 25, 2013
Thank you for the very kind review of our hotel. It is clear you had the chance to take advantage of all the hotel has to offer, and as you pointed out the location is second to none. It was nice you took the time to recognize multiple areas of the hotel and the staff. We certainly look forward to seeing you again in the future!
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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2013

Wowie- my husband and I stayed this month in the Presidential Suite, and it was truly incredible! Right when we walked into the long black marbled/tiled entryway with the gorgeous chandelier, I was on cloud nine!

Everything felt way fancier than the photos - the views were gorgeous (you could see the fun light display on another hotel across the way) and the furnishings so ritzy and comfy!
All the service from the front desk was outstanding. There were a couple things we needed in the kitchen and the staff very quickly got us what we needed with very helpful attitudes.

The tv's were awesome - there was a huge one in the master bedroom, and one in the living room - they were the high definition or something because the movies we watched seemed to be in 3-D - Sweet!

This hotel has done a lovely job of keeping the 1920's vibe while making sure everything is modernized/convenient - in the lobby we really felt like we were going back in time.

It's obvious from our whole stay there that this hotel has an awesome manager. I'd highly recommend this hotel to anyone wanting to stay in downtown KC!

I will note - our one year old daughter was with us, but there were no worries that she'd break anything as all of the "artifacts" and decor were too high for her to reach. This was awesome, because she could roam the place and have a hay day without my hubby and I having to constantly keep an eye on her. :) I just say this to anyone thinking about using the Presidential Suite as a family getaway as we did.

Room Tip: Highly recommend the roomy and plush Presidential Suite!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, January 25, 2013
Thank you for the wonderful review. To be described as "surreal" is fantastic. I am so pleased you had the chance to enjoy the historic nature of the hotel and the wonderful guest rooms. I hope you can make it back to visit in the future!
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Missouri
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

This past weekend we were able to stay in the Presidential Suite and I must say, it's the most incredible room you'll ever visit!! Everything is immaculate, and they even have a Wii in the room! Giant flat screen TVs and don't even get me started on the bathroom (breathtaking!) The shower is huge, yet still has a door to keep the steam in, and the hot tub fits 3 comfortably. This would be the perfect place for a romantic getaway for sure!
I haven't even mentioned the SERVICE!! I probably called the front desk about 10 times over our 2 day stay with questions and needs. Every time they were extremely helpful, kind, and professional! (Also didn't make me feel bad for asking silly questions!) The VALET has ALWAYS been extremely kind and helpful when I visit and I've heard the same thing from mny people who have visited. I was checked in, and up to my room with all my TONS of stuff within 7 minutes of arriving thanks to the helpful Valet and the speedy staff. Teresa checked me in and was nothing but smiles! I'm incredibly happy to have had the chance to stay here, and I know my husband was too!
P.S. The bed was heavenly and so soft - down comforter and pillows! My favorite! Also, we requested another trash can, and within 20 minutes another one was in our kitchen, along with more paper towels, and a roll of trash bags. Going above and beyond is this Hotels norm. Thank you Hilton President for an amazing weekend!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, January 25, 2013
Thanks for the wonderful review. Sounds like you had a wonderful time. And thanks for pointing out the service you encountered, this is what truly sets us apart. We look forward to seeing you again in the future!
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Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 21, 2013

I had a pleasant stay but I was not "Blown Away" by anything at the Hilton President " I was expecting alot from the property and staff (mostly because of the name/website and web reputation) and I just wasn't that impressed. Only two out of three elevators worked and they were very slow - lots of waiting time, understandable (the slowness) for an older property but not having only 2 out 3 working for the guests. The in-room internet was down for most of my stay. The treadmills in the workout center functioned as treadmills but the computer programs and telemetry did not always work on any of the three (I tried all three). Just a lot of little annoyances - nothing to really complain about - my room was on the 8th floor and was very warm - I couldn't cool it down with the ac so I opened the windows. There really weren't enough linens in the bathroom - two wash cloths - I am not overly wasteful, but I like to have a few to choose from especially when they look a little sketchy. Again not major issues - the room was very clean - the staff was very friendly but I got stuck struggling with my luggage in the revolving door on my arrival - there was no staff to help me in (it was very cold - maybe they were huddling for warmth somewhere) Maybe my expectations were too high for this property. I want to give them a fair shake - again it was a pleasant stay just not the "Hilton Experience" I was hoping for.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, January 22, 2013
Thanks for taking a moment to share your thoughts. Sorry we did not exceed your expectations. Little service lapses can create big problems. Sometimes mechanical issues like elevators can and do break, we do our best to remedy these situations quickly, but in this case it sounds like it certainly was an issue.
Again, our apologies, but thanks for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton President Kansas City

Address: 1329 Baltimore, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Kansas City
#7 Luxury Hotel in Kansas City
#11 Romantic Hotel in Kansas City
#11 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton President Kansas City 4*
Official Description (provided by the hotel):
AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more   less 
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Also Known As:
Hilton President Kansas City Hotel Kansas City
Hilton Hotel Kansas City
Hilton Kansas City
Kansas City Hilton

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