The location of this hotel is wonderful About a half of a block from the Plaza. The front desk and valet staff were very friendly and helpful. However, the staff at the pool and bar were slow and even aloof at times.
The pool is a little weird. Three lounge chairs is all they have outside of the two cabanas (which each have two loungers, but are shaded. The rest of the seating is regular chairs. I think they try to make the pool area a "club" scene and that's why they need so many chairs vs loungers. If you're looking for a pool to layout at, this might not be the place for you. Also, the cabanas are first come first serve, which I have never seen. Usually you can pay to reserve one.
The rooms are nicely done. We were upgraded at check-in to a Deluxe King which was nice of the staff. The bed was super comfy!
- Official Description (provided by the hotel):
- Modern and sophisticated, a boutique hotel in Country Club Plaza. The newest hotel by Valencia Group blends timeless elements of classic design with Mediterranean influences. Hotel Sorella is a premier luxury hotel in Kansas City near shopping, dining, museums and events. Your rate includes complimentary, streaming quality, internet access, and a complimentary European breakfast. ... more less
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