Selected this location for proximity to the CC area to have a quick family meetup, while still having the option for cooking capabilities and a more family-like setting. It also was "dog friendly", although we ended up boarding ours. Finally, the ability to drive in front of our room and enter without going through lobbies and elevators was appealing for privacy concerns with my daughter's medical condition.
At best, this got an overall mixed reviews. I had rented a 1 BR suite and had Marriott Platinum status.
The Positives: Great condition of lobby areas, nice breakfast service area, location great and free parking at the hotel (vs. going to the public garages adjacent to other hotels in the area). Could park in front of room ("east wing" - older apartments). Turns out the hallways and stairwells were in such good conditions that it would be comfortable accessing rooms without elevator use. Workout and pool area was very modern and clean, even though typically small. Front desk friendly and helpful.
NotSoMuch: As highlighted elsewhere, these are older apartments; not clear from pictures, but it seems like the "west wing" or tower rooms may be furnished more nicely. Toilet leaked. Bathroom terribly small - difficult to sit on the john and get door closed. East wing rooms (with a little research) were 100 sqft smaller and lacked adequate space to place a rollaway if you are also using the pullout couch. Pullout couch cushions were completely flat and uncomfortable to sit on. Rollaway quality was so poor (noisy) went to Wal-mart and bought an air-mattress. Exterior door was so poorly maintained that cold air poured right in. Kitchen was barely equipped with glass/silverware for 4, but only a 1-qt sauce pan (nothing bigger, no fry pan, no baking sheets). Reported to front desk, "lots of people take them" (really?? - for these rates u can't replace them?). Linens - particularly those supplied for the rollaway and couch - were threadbare, worn, and poor quality, particularly compared to the Marriott I just stayed at or any SPG property. There literally was a six-inch gash one of the blankets supplied. Gas grill was caked with grime.
Bottom line; you can make this work, and this location is fabulous if you'd like to have a family gathering in the country club area. To do so, strongly suggest you bring your own comforters/linens, air mattress, cooking utensils and food (the SunFresh market nearby is dreadful and highly expensive). Obviously, practical only if you're driving.
Me, I'm going to continue looking for the ideal place in the area; going to try the Intercontinental next time.
East Wing has outside access. West wing likely better condition. Avoid 3rd floor in West as noisy...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comments. As an extended stay hotel we do a high volume of long term stays which makes it difficult to access occupied rooms for repairs. Programs are in place now that we are in slower times to access and perform maintenance and inventories to bring the east wing which houses a majority of our long term stay up to par. Dealing with a historic building is a challenge but we are focused on upkeep. Daily inspections are done by the managers and items are addressed as quickly as possible with enthusiasm. Its a challenge and we are all up for it.
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