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“Awesome hotel!” 5 of 5 stars
Review of Residence Inn Kansas City Country Club Plaza

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Residence Inn Kansas City Country Club Plaza
4601 Broadway Boulevard, Kansas City, MO 64112   |  
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Ranked #31 of 110 Hotels in Kansas City
Grand Junction
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Awesome hotel!”
5 of 5 stars Reviewed December 20, 2012 via mobile

We checked into this hotel after immediately checking out of another hotel with similar rating...highly recommend this one! Very clean and we got a two bedroom suite with a full kitchen, living room, two bathrooms, and fireplace! This was great for a family! Staff was very pleasant and breakfast buffet was very good. Highly recommend!

Stayed December 2012, traveled with family
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123 reviews from our community

Traveler rating
    49
    44
    17
    6
    7
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43
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
MO
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 11, 2012

On December 6, my husband and I stayed at this Residence Inn and we were very disappointed. We had stayed there a couple of years before and had a really nice room, so I was looking forward to visiting again. However, I was really disappointed. It seems Marriott bought some old apartment buildings in the surrounding neighborhood to convert to Residence Inn rooms. The building we were in had six "apartments" that had been converted to rooms. The first problem was when we walked in, there was a horrible odor, and the carpet was gross. Then, because our room was on the third floor, we had to carry our luggage up all the stairs to get there. (There were no ramps or elevators.) When we opened the door to our room, we flipped the light switch but nothing happened. It turns out you had to fumble your way around in the dark until you found a lamp to turn on because the light switches at the door and the bedroom don't seem to control anything.

We had trouble locating trash cans. There were two--one under the sink in the bathroom and one under the sink in the kitchen. Not a huge deal, but it seems like they are easier to find in other Marriotts we've stayed at before. Also, the bathroom was TINY. You practically had to step in the tub to close the door to the area where the shower and toilet were, and only one person at a time could get ready at the sink area. It was even difficult for two people to try to stand there. Oh--and there was mold or mildew or something on the caulk in the bathtub. Gross.

In the bedroom, one of the closet doors was off its track. Looked tacky and made it hard to use.

We are part of the Marriott rewards program, so we have stayed at quite a few Marriott properties around the world. This is only the second bad one we've had. The worst was a really dirty Fairfield Inn in Gainesville, Florida. Almost any other Marriott we've ever stayed in has been really, really nice. Rarely are either of us this disappointed. And the service at all Marriott properties (including this one) has always been outstanding. They have great employees. However, because of the condition of this property, we will think twice when we have the option of staying at this one again.

Room Tip: The room we stayed in before was in a building to the west of the lobby and it was nicer. Avoid room...
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Steve N, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review, December 14, 2012
I agree that the rooms in the East wing are rather unique, however it is historical building and many people prefer those rooms and request them often. I am glad the staff was accomodating and wish that your stay was as pleasant as before. On you next visit I suggest you request a room in the tower.
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Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 27, 2012

Probably would have given it a better rating if A: you didnt have to have your shower in by 8:30 a.m. in order to have hot water and B: the room would have been cleaner. Called about the water heater he said it would take about 15 minutes to recover. We opened the top drawer of the dresser and found a sanitary napkin in it. NOT the way we wanted to start are stay. Found a housekeeper in the hallway and he removed it for us. Breakfast was typical for a hotel hot breakfast. Location was perfect for Country Club Plaza shoping and parking was free. Granted it was a very busy weekend for the area. Did not utilize the pool area.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Davis, California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2012

The location and rooms of this hotel are ideal for taking a family to KC. It is in walking distance to the Plaza and the Art Museum (which also has a big scuplture park and lots to explore for small kids). And the suites have seperate bedrooms and gallary kitchens. The layout is a little different if you are acustomed to Residence inns, but I liked it.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scottsdale, Arizona
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2012

This hotel provided MUCH MORE than I expected. The "room" we stayed in was actually three rooms - a large bedroom plus a living area with comfortable seating and fireplace, and a kitchen with all appliances and marble counter-tops. Seriously, I wanted to move in.

The property is a very short walk from the main attractions of the Country Club Plaza, has free parking in a covered garage (the other Marriott property up the street had, if I'm recalling correctly, an $18/night parking fee, and this was actually the decision point for me between the two but that property is also a bit further to the Plaza), a nice-enough fitness room, and free breakfast every morning. There is a nice little "store" near the front desk complete with a decent selection of wine and beer, and the desk staff could not have been nicer or more responsive.

Honestly, it was so pleasant I considered seriously extending my stay, and decided against it only for fear of hurting the feelings of some of my relatives who were expecting me. The only other hotel experience so pleasant I was enticed me to stay extra days was The Graves in Minneapolis.

Room Tip: Corner rooms are marvelous. I don't know about the rest of the hotel.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kansas
Top Contributor
263 reviews 263 reviews
93 hotel reviews
Reviews in 92 cities Reviews in 92 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed October 24, 2012

We stayed on the Country Club Plaza in the middle of the week and thought there would be no problem finding a room. We usually stay at the Raphael, but it was full, so I called the Residence Inn after reading the reviews. We will definitely be returning. (It was race weekend at the Speedway).

The front desk clerk did an outstanding job and was very friendly and informative. She made us feel very welcomed. As mentioned in other reviews, parking is complimentary and right next door so that was a huge plus. The Residence Inn is a very short walk to the Plaza with all the great shopping and restaurants. It is also close to the park with the big fountain with a wonderful, well-kept walking trail.

We were given a corner room on the 5th floor -- very spacious, clean, quiet, with a great bed. We could not partake of the complimentary, evening Italian meal as we had reservations at Starker's Restaurant (delightful!), but if one were there on a business trip, this would certainly be a convenient and resourceful place for dinner. Breakfast was very tasty, with a large variety, and the breakfast/supper room was quite large and comfy. You won't go wrong staying here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Missouri
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 16, 2012

If you're wanting a home away from home while traveling for business this is the place. Perfect for a few nights or long term stays. Rooms have bedroom, living area and kitchen. Like a small apartment. Free breakfast daily (including hot items like eggs, meat, and waffles) and I absolutely love the Managers reception Mon-Wed evenings. This isn't just cheese and crackers , this is delicious, homemade food. Craig and the staff are absolutely amazing. He even makes sure that there is always a vegetarian option and makes something yummy for dessert. We could stay anywhere while on business travel but my coworkers and I stay here for the hospitality and warm welcome you get here. Free wifi makes it easy for you to work after hours if needed. The rooms are always clean and are well appointed. The free parking is nice too and that's a perk on the Country Club plaza as most hotels charge.

Room Tip: *If you're wanting a full stove instead of just a cooktop ask for an outside room.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Kansas City Country Club Plaza

Address: 4601 Broadway Boulevard, Kansas City, MO 64112
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 110 Hotels in Kansas City
Price Range (Based on Average Rates): $$
Number of rooms: 106
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Also Known As:
Residence Inn Kansas City Country Club Plaza Hotel Kansas City
Kansas City Residence Inn

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