Probably would have given it a better rating if A: you didnt have to have your shower in by 8:30 a.m. in order to have hot water and B: the room would have been cleaner. Called about the water heater he said it would take about 15 minutes to recover. We opened the top drawer of the dresser and found a sanitary napkin in it. NOT the way we wanted to start are stay. Found a housekeeper in the hallway and he removed it for us. Breakfast was typical for a hotel hot breakfast. Location was perfect for Country Club Plaza shoping and parking was free. Granted it was a very busy weekend for the area. Did not utilize the pool area.