Ok, I am partial to HIE/IC hotel brands so when I saw this reasonably priced hotel in KC along with the good ratings, we selected this location. YES, as previous guests mentioned, the hotel's decor is georgeous and has a very unique style/design that I have not seen at any other location. I especially liked the modern room decor. That being said, I am going to move past the "pretty" part of the review. This is a new hotel so as you would expect, it is very clean.
PROS-nice decor, new hotel, very clean, near airport (if you need that), quiet location, ac works well, comfy bed, cool Priority Club members wheel, reasonable price.
CONS-Big paragraph below...
I really only have one negative thing to say about this hotel and it is more for management about the design of the air conditioner location but might affect traveler's opinions if air blowing on you while you sleep is a problem. In a typical hotel room you either have a central air setup or some type of window unit, this room had central air...but the vent placement was awkward and quite frankly gave us a miserable night's sleep. The vent is higher up on the wall and aimed at the window. So when the fan (heat or ac) is on, it causes the curtains to blow around. Not a big deal, but a HUGE chunk of the air blows directly on the person's pillow who sleeps on the left side of the bed!! We prefer to keep our room cool at night (70ish) so the ac was running for quite awhile to cool the room down. During these few hours I was sitting on the bed and could not handle that crazy strong cold air blowing on me....and I love a cold room! I decided to shut off the ac to avoid the problem, but the room grew warm quickly. So, the options to keep the room at 70 degrees was to have cold air blow on my face when I was in bed, or keep the room at a higher temperature we might not have been comfortable sleeping at. Whoever thought up the placement of that vent apparently didn't think the logistics out too well. It didn't help there are metal covers over the fan area on the wall that rattled a bit when every time the fan came on (new hotel issue maybe?). I guess what I am trying to say is if you don't want cold air blowing on your face and you sleep on the left side of the bed, then you might want to rethink this as the vents are not adjustable to rotate the air direction. I tried to sleep with the covers over my face from getting that artic ac blast but you shouldn't have to sleep like that you know? Never seen this before at a HIE, but then again, everything about this location was a bit unique. I would give this hotel 5 stars otherwise, but I can't pretend that wasn't a big issue for us getting a great night's rest there.
About location-If you are going to KC to sightsee and go to some tourist things downtown, or south of downtown, this is probably not the location for you. If you are needing a location close to the airport, then it would be ideal....but 15-2 minutes out of the way for our sightseeing things in town. We didn't know enough about the layout of KC when we arrived so this was our error in booking.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 7, 2012
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Thank you for telling us about your stay with us. We appreciate all of your concerns about the hotel. We appreciate you telling us about yoru thoughts about the ac in your room. We are very sorry for any inconvenience that this may have caused you. Guest feedback is very important to us. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope you will consider us again in the future.
Holiday Inn Express Hotel & Suites Kansas City Airport
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.