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“Convience and comfort at a quality price” 5 of 5 stars
Review of Comfort Inn & Suites Downtown

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Comfort Inn & Suites Downtown
2.5 of 5 Hotel   |   770 Admiral Boulevard, Kansas City, MO 64106   |  
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Ranked #51 of 110 Hotels in Kansas City
GreenLeadersBronze level
Florissant, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Convience and comfort at a quality price”
5 of 5 stars Reviewed August 12, 2013

I've stayed at a Comfort Inn before as a last minute option and was surprised at the quality, comfort, and price. So this time when an unexpected event took place I opted to chose Comfort Inn again. They did not disappoint. The lot was full and the front desk attendant allowed up to park handicap instead of parking across the street for the extended stays. The room was clean and comfortable. My husband got us breakfast the next morning and it was good. Hot waffels, sausage, and juice. One thing I didn't care for was the $1.50 charge for the safe which I didn't used. I believe it could have been waived but I didn't have time to complain about $1.50. All and all I will chose Comfort Inn again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, August 14, 2013
LadyThomas

Thank you for leaving us a review on hoe you enjoyed your stay. Unfortunately our parking can get full on our busier nights, which is why ownership purchased the lot across the street to help. I am glad you enjoyed the breakfast, the safe fee is a fee that goes on every bill. If you plan to not use it then just let us know and we can take it off. We hope to see you again on your next trip to KC,

Cecily Lara
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170 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2013

This hotel we reserved on priceline and got a great deal. The location is close to all the downtown happenings. The rooms were cleaned well. The staff had great recommendations for food and things to do in Kansas City. The only thing I didn't like is you could hear the people above you running in their room thru out the night. Overall a very great place to stay. Right off I-70!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, August 12, 2013
ars10235

Thank you for filling out a survey on your stay with us. We really enjoy reading what every guest has to stay about how enjoyable their stay was with us. We do hope to see you again the next time you come to KC!
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Manhattan, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 8, 2013

I have to start off saying that the front desk staff were wonderful. They were extremely patient and helpful at answering all questions. We had been put in a smoking room for our stay without asking for one, but the room didn't smell too bad so that was not a bother. There were a couple of cigarette burns on the comforters, but being a smoking room that was to be expected. The vanities and bathrooms were very nice; they were all granite or at least a granite look-alike. The parking wasn't ideal, but the extra parking they had was extremely close to hotel so it wasn't as bad as it could have been. Only stayed one night, and to be honest wasn't there too much, but overall I'd say this was a good hotel to stay at! Definitely will be coming back if I get the chance.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, August 9, 2013
Dear Jessica W

Thank you so much for leaving us your review. I am so gald you enjoyed your stay. There is so much to do in Kansas City, especially downtown, hopefully next time you will have more time to be able to adventure out!! I will let the Front Desk staff know your kind words on how wonderful they were. Have a great weekend!
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davenport
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2013

I had no problem with the Comfort Inn Downtown Kansas City until I checked my bank account a day later. It was an adequate room, close to the Sprint Center and at a fair price. The problem lies in the $200 I was charged for smoking in the room that we DID NOT smoke in. I am not wealthy and I am not an idiot so I'm not going to smoke in a N/S room knowing I would be charged $200 when smoking rooms were available. We called the front desk to ask about a good place to smoke without bothering other guests. We were told to smoke outside near the smokers chimneys by the lobby entrance, which we did. There certainly were cigar wrappers and a broken UNSMOKED cigar in the trash but no one smoked in that room. In addition to the cigar wrappers I was told the GM found ashes in the room which is impossible because, again, no one smoked in the room. I've already been told by the front desk manager that I would not be receiving a refund because of the "evidence of smoking' as witnessed by the GM. I have a submitted a complaint form to Choice Hotels and am awaiting a response.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huron, Ohio
Top Contributor
135 reviews 135 reviews
93 hotel reviews
Reviews in 89 cities Reviews in 89 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 5, 2013 via mobile

Overall this location, service, breakfast and such all rank well. I just think for the money and with all of the room remodeling being done that they could spring for new bed clothes and towels. Also, watch out for the non-requested room safe charge on your bill.

The only other item of contention is the parking. If the small lot around the vital is full you have to park across the street. An inconvenience to say the least. Not too bad when the weather's cooperating, otherwise it'd be worse.

Overall I would choose it again as it it my needs and was more affordable than the other options in Downtown.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, August 7, 2013
Dear MessnMagic

Thank you for taking the time to leave us a review on your stay while in Downtown KC. Yes we are doing some renovations in all guest rooms. We have ordered new bedding. Unfortunately the bedding that is Standard for Comfort Inn's has to be specially made and ordered, so we are waiting for Company to finish and deliver. Parking can be a issue especially on our busier nights, which is why Ownership purchased the lot on Corner to try and make it easier for guests. I understand that can be a inconvenience for guests who have to walk. We hope to see you again on your next trip to KC.
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Terre Haute, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

We were treated SO well at this hotel with our recent stay. Originally we had a room that had some mold issues. I have allergies to mold & knew I would get sick for sure if we stayed in this room. I called the front desk right away and Erin promptly came to our room, assessed the situation, & agreed the room had mold issues. She transferred us to a much cleaner (no mold!) room that was even an upgrade...at no extra charge since we are gold members with choice privileges. All staff were super great at this hotel, but Erin went the extra mile to make our stay a pleasant one

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, July 30, 2013
Mrs. Cathy F

Thank you for taking the time to fill out a review for our Property. I do apologize and the issues with your first room, and am glad Erin was here to make sure you were well taken care of. I will let her know how thankful you were, and we did have maintenance go and take care of the first room. We hope to see you again!
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Greeley, Colorado
1 review
4 of 5 stars Reviewed July 24, 2013

All I really care about is telling you all how wonderful of a job Erin did. She was working EXTREMELY hard and had a wondeful attitude. I am a college football coach and stay in MANY hotels. She did an absolutely wonderful job seeing to all of my needs. I know she has a very hard job so I would appreciate it if you would tell her how highly I thought of her.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansascitymolodging, Front Office Manager at Comfort Inn & Suites Downtown, responded to this review, July 26, 2013
WOODY B

Thank you for taking the time to leave us a review on your stay. Erin is a great employee, and very hard working. I will let her know your thoughts on how well of a job she did. And we hope to see you again!! Enjoy your weekend

Cecily Lara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Downtown

Address: 770 Admiral Boulevard, Kansas City, MO 64106
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Kansas City
#36 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Downtown 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Nestled in the heart of downtown Kansas City, Missouri, the Comfort Inn & Suites is a three diamond rated property located one half mile from the Sprint Center, Power & Light District, Convention Center, Kauffman Performing Arts, Midland Theater and the City River Market. Our spacious guestrooms come equipped with a micro-fridge, in-room coffee, iron, ironing board, hairdryer, in-room safes and voicemail. We provide a complimentary Full Hot Breakfast each morning, Free Parking, Free Local Calls, Free USA Today Newspapers and Free Wi-Fi. The Comfort Inn & Suites has 2 fitness centers, business center, guest laundry, in-door pool and meeting facilities.Our highly professional, multi-lingual staff prides themselves in making your stay with us a memorable experience. We hope to see you soon! ... more   less 
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Also Known As:
Comfort Inn & Suites Downtown Hotel Kansas City
Comfort Inn And Suites Downtown
Comfort Inn Kansas City
Comfort Inn Downtown
Kansas City Comfort Inn

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