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“Definitely Returning” 4 of 5 stars
Review of Ameristar Casino Hotel Kansas City

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Ameristar Casino Hotel Kansas City
4.0 of 5 Hotel   |   3200 North Ameristar Drive, Kansas City, MO 64161   |  
Hotel amenities
Ranked #36 of 110 Hotels in Kansas City
New Lenox, Illinois
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
“Definitely Returning”
4 of 5 stars Reviewed August 23, 2013

Stayed for 2 nights. Very clean facilities. Clean room, clean casino, clean everything! Helps that I won $2,800 on video poker! Helpful employees too! Good buffet, plenty of dining and drinking choices. The theme and décor are wonderful. Quick elevators, beautiful grounds, huge casino. Lucky too!

Room Tip: Higher floor is better
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 29, 2013
I'm glad you enjoyed your stay and congrats on your win! Thanks for sharing your review and for being our guest. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    76
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    18
    13
    13
See reviews for
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 15, 2013

Rooms were average, the hotel staff was less than accommodating when it came to a problem with our room. On the day of our departure every time anyone left our room after 8 am the maid would ask "are you leaving." The slots at the casino seem to be very tight with very few payouts.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 21, 2013
Thank you for sharing your review. I'm so sorry if you weren't completely satisfied with your visit. I will definitely pass your feedback along to our hotel team.
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Buffalo, Missouri
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 12, 2013

My Wife and I decided to get away for the weekend and we chose the Ameristar Casino. I am happy we picked it. Multiple places to have breakfast, lunch and dinner and all of them served great food. You pick bar-BQ you get Arthur Bryant's so you can't go wrong here. We hardly slept because we gamble and watched a movie twice. I love the cigars too. Its a lot of fun right here in Kansas City and inexpensive fun under one roof. We will be back.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 21, 2013
I'm so glad you and your wife had a nice getaway! Thanks for sharing your experience with us and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri City, Missouri, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013

We don't do much but we do like to play slots on occasion. We stayed here for our anniversary for one night only as we were planning a road trip in the upcoming weeks. The room was clean and taken care of and the service was friendly and helpful. The slots here are always fun to play even though we've never had a huge win.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 21, 2013
I'm glad you had a wonderful anniversary, Michelle; thanks for celebrating it with us! We appreciate your feedback and thank you for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owatonna, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

This is a very nice hotel located in Kansas City. The mall area is fantastic with some great resteraunts and a movie theater. We stayed in room 821 and there were some cleanliness issues. The carpeting was very damp and we had dirty coffee cups (see photo). Overall this is a nice hotel however we there are some areas that could be improved on, especially in the hotel specifically housekeeping. Not sure we would return.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 21, 2013
Thank you so much for visiting! I'm so sorry to hear about the inconsistencies with your room. We appreciate your feedback and I am passing it along to our team so we can make improvements. Thanks for being our guest and we do hope you give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrensburg, Missouri, United States
1 review
4 of 5 stars Reviewed July 30, 2013

I have enjoyed going to Ameristar for years and keep going back. The atmosphere and feeling of security are a plus at this property. Although my children are now grown they loved going to the kids quest day care on the property when they were younger. In fact, they would beg ME to "go to the boats" so they could play. LOL There are a variety of dining choices from deli to steak and in between. There are two floors of slots and if you love pennies they have a large variety. My rooms are always comped- reservations are easy and check in is always fast. The front desk is always helpful. I would have given a 5 star rating but recently there have been minor issues with the rooms being cleaned to my satisfaction on check in. I have always left a comment card and they have always been quick to respond. I would recommend staying at any of the Kansas City Casinos.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
1 review
5 of 5 stars Reviewed July 28, 2013

We went to KC, on a Harrah's trip ( Free Flight and Room )
WE took a Bus to Ameristar, which the people said was amazing
It was True to it, We joined the Star Awards and after talking to the Player Manager, He gave us A comp to the Star Club, a place for high rollers to eat , drink and talk, sure beats the Diamond Club at Harrah's, The floor had more New Machines than Harrah's
The People were GREAT, we went back for the next 3 days and played, They showed Me there Suites, again WOW, even the rooms were Great
They Treat everyone like a king, If you hit the Service Button by Mistake like i did, with in 45 Seconds 2 people were there to help you

We are thinking about going back and staying there
I Cannot say enough of the good things about Ameristar,
But they are One Classy Act.

Room Tip: The staff was kind Enough to show me all the rooms, King Suite for me and my Lovely wife very soon
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Hotel Kansas City, responded to this review, August 5, 2013
Thanks for visiting us! I'm glad you had a great time and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Hotel Kansas City

Address: 3200 North Ameristar Drive, Kansas City, MO 64161
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Kansas City 4*
Official Description (provided by the hotel):
The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more   less 
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Also Known As:
Ameristar Hotel Kansas City
Ameristar Casino Kansas City Mo
Ameristar Kansas City

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