On checking in, the front desk clerk was very courteous and helpful. As I was in the elevator on my way to the room, I noticed that the carpet in the elevator had just been replaced--obviously part of regular, on-going maintenance at the hotel. My hotel room was very clean and in good condition. The furnishings in my room all appeared to be new and in working order and the only criticism of the room is that the lighting wasn't very good. The room had a desk with free high speed internet service that I used during the trip with no problem. The only real downside to the stay was that the trip was for two days. After the first night, I left a tip of $5.00 for the housekeeper (which I consider to be fairly generous), yet the housekeeper did not replace two used bath towels. The two old towels were removed but no clean towels were provided which left my wife and I with only a single towel for the two of us on our last day. We were disappointed with the housekeeper (who didn't receive a tip on our last day) but believe that this was likely an isolated event or the hotel would not have been nearly as clean as it was. I've been to this hotel/casino several times in the past and never had a similar problem.
- Official Description (provided by the hotel):
- The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more less
- Reservation Options:
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- Also Known As:
- Ameristar Hotel Kansas City
- Ameristar Casino Kansas City Mo
- Ameristar Kansas City