I've stayed at this hotel before. It's in a so-so neighborhood, but convenient to many parts of town and the freeways. Standard Fairfield Inn: clean, efficient convenient. Front desk and breakfast area staff are very pleasant. I always stick to cold cereal at these buffets. Free wifi worked fine,

Selected this hotel because some girlfriends and myself were planning on going to the haunted houses and then to the Power & Light District. The room was spacious, we had a corner room, so I think it had a little more room because of that. There appeared to be 2 different wedding parties staying there, and they were quite busy, but, had no problems checking in, or finding parking. The hotel had a shuttle, and Claude, one of the shuttle drivers, took us where we needed to go. He was wonderful!! Everyone was friendly and helpful and it was a great experience!

Service at the front desk was excellent. Free breakfast was good - yogurt, fruit, cereal, waffles, etc. They have 24 hour tea/hot chocolate/coffee in the lobby which is nice. I forgot my phone charger and called downstairs - they didn't have an extra but they printed me off a map of where the closest AT&T store was, which was very helpful. Also, they have a FREE shuttle that will take you to the plaza or anywhere else near the hotel. I was there on a crazy busy week for KC and since the shuttle was taking a while, they offered to give me a voucher for a free cab ride to where I needed to go and back. Parking is free and internet is free, which is a plus.
Rooms were nice - nothing special.
I will 100% stay here on business (or even for pleasure) again.

This is a nice hotel with reasonable rates very close to the World War I museum and Union Station. Room was large and clean and well appointed. When I stayed there, they were very busy with at least two wedding parties and yet they were handling it well. Beds were comfy.

There was an issue with my billing when it came through on my credit card bill and to their credit, they fixed it immediately with one phone call. Handled it very well.

Would definately recommend this to friends and will stay again.