Service at the front desk was excellent. Free breakfast was good - yogurt, fruit, cereal, waffles, etc. They have 24 hour tea/hot chocolate/coffee in the lobby which is nice. I forgot my phone charger and called downstairs - they didn't have an extra but they printed me off a map of where the closest AT&T store was, which was very helpful. Also, they have a FREE shuttle that will take you to the plaza or anywhere else near the hotel. I was there on a crazy busy week for KC and since the shuttle was taking a while, they offered to give me a voucher for a free cab ride to where I needed to go and back. Parking is free and internet is free, which is a plus.
Rooms were nice - nothing special.
I will 100% stay here on business (or even for pleasure) again.
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