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“Excellent Place to Stay!” 5 of 5 stars
Review of Hyatt Place Kansas City Airport

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Hyatt Place Kansas City Airport
3.0 of 5 Hotel   |   7600 NW 97th Terrace, Kansas City, MO 64153 (Formerly "AmeriSuites")   |  
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Ranked #17 of 111 Hotels in Kansas City
Ankeny, Iowa
Top Contributor
218 reviews 218 reviews
22 hotel reviews
Reviews in 51 cities Reviews in 51 cities
52 helpful votes 52 helpful votes
“Excellent Place to Stay!”
5 of 5 stars Reviewed January 27, 2013

Decided to stay here on a whim instead of going to Minneapolis. Neither my fiance nor I have stayed in a Hyatt Place but we loved it! Loved how open and big the room was for the single king bed (which I would say is a queen not a king). Great big couch and it was nice to see the vanity area separate and outside from the shower and the toilet. I made the mistake of forgetting shampoo and conditioner and really did not like what the hotel provided (the fragrance was horrible -- but it was my fault!) Did wish the towels were a little softer... they were quite tough and hard. Breakfast was free and was good!

The hotel is so close to everything. Close to downtown, only just minutes away from Zona Rosa (seriously down the street), and not far from the casinos or the Plaza. If looking for somewhere around everything this is definitely the place. When we arrived Sam showed us around and was super friendly. I definitely recommend staying here.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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243 reviews from our community

Traveler rating
    128
    81
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    7
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Ajijic, Mexico
Top Contributor
89 reviews 89 reviews
9 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 26, 2013

I love the Hyatt Place hotels because the quality is consistently good. We were here on business and booked a room for three nights. We got a great deal by pre-paying for the stay. The bathroom is larger than other Hyatt Places where we have stayed, but still on the small side. Otherwise, the bed is comfortable and the room is well insulated against noise from neighboring rooms. We were pleasantly surprised to find the breakfast served at 5:30 a.m. on Sunday morning. We woke up early to leave and were so happy to have coffee and large breakfast buffet waiting for us before we got on the road. A plus for this hotel is the location - -near the airport and the Zona Rosa district. I highly recommend this hotel to couples and families.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2013

We always book at this hotel before flying out of the country. The hotel makes it easy to leave your vehicle and shuttles leave on the half hour. The staff is always courteous and the rooms consistently clean and comfortable. The large flat screen TV is a plus for viewing in the sitting area as well as the bed. We've never had a bad experience.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kansas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 17, 2013

We have stayed here twice in the last month. The rooms are spacious and clean. They are also very quiet. The staff is very friendly. We really liked having the food and drinks available in the lobby -very convenient .

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, Missouri
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 11, 2013 via mobile

I live in Mid-Missouri and occasionally fly out of Kansas City. I have visited the property since it was built and this property is consistently reliable to Hyatt standards. The rooms are clean, staff are friendly and thoughtful, location is excellent and there is an airport shuttle with a park and fly option. Generally I have no complaints about this property, but my last stay was less than perfect. Corners in the room showed signs that housekeeping isn't regularly utilizing the corner tool on the vacuum, so I had what looked like soy nuts. Everything else in the room was just as it should be.

Dining however was another matter. I elected to order several items from the 24 hour menu and the regular menu. The Tortilla Soup and Turkey Club were very good, but the pizza took two attempts and it was served stone cold in the middle twice. Front desk delivered the second pizza with affectionate apologies, but that pizza too was cold. I just didn't eat it and decided not to complain again, because the front desk person was so nice and apologetic the first time I complained.

This property has a nice bar, Starbucks and breakfast was quite good, although the fruit salad seemed to smell too strong.

Overall, recommended but I hope to not have the same problems when I return.

Stayed January 2013, traveled on business
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Bloomfield, New Jersey
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed at the Hyatt Place Kansas City Airport for one night on our way out west for a road trip. I was greeted by the friendliest, most helpful staff one could ask for. Her name was Sam and she was awesome. It was around 8pm on New Year's Day when we checked in and we were only in KC for one night. We wanted to try some serious barbecue and asked for recommendations. She told us to head up to our room and she would make some calls to find out which of the best places were open on the holiday. She even printed out google maps directions for us. She was so helpful - and her recommendation led us to the best burnt ends we ever had!
Additionally, the room was big and nicely appointed with a huge tv that had lots of channels and even hookups for dvd players and game systems. The breakfast was great and again the morning staff was totally friendly.
Only negative is the linens - the sheets were rough and the towels were like sandpaper. Still, the accommodations were tops and the service could not be beat.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westchester Co., NY
1 review
4 of 5 stars Reviewed January 2, 2013

Really nice hotel, very close to airport. The staff was very friendly and professional. We thought the free breakfast was nice too, pancakes, fresh fruit, yogurt, egg and cheese sandwiches, and bagels. The room was very clean, some dust on the bathroom floor, but not a big deal.
The lobby was very clean also. Our only problem was the morning we were leaving we signed up for the 5am shuttle to the airport. People who DIDN'T sign up and were there ahead of us were let on the shuttle, while we had to wait for another to come. I think the problem was more with the shuttle driver who refused to tell the people to get off when it was HIS fault for not checking their names on the list before allowing them on. Problem was solved quickly by hotel staff, who again were friendly and accomodating. Nice stay.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Kansas City Airport

Address: 7600 NW 97th Terrace, Kansas City, MO 64153 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Kansas City
#11 Family Hotel in Kansas City
#13 Business Hotel in Kansas City
#18 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Kansas City Airport 3*
Number of rooms: 135
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Also Known As:
Hyatt Place Kansas City Airport Hotel Kansas City
Hyatt Kansas City
Kansas City Hyatt

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