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“Nice place to stay” 4 of 5 stars
Review of Hyatt Place Kansas City Airport

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Hyatt Place Kansas City Airport
3.0 of 5 Hotel   |   7600 NW 97th Terrace, Kansas City, MO 64153 (Formerly "AmeriSuites")   |  
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Ranked #14 of 110 hotels in Kansas City
Kansas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed January 17, 2013

We have stayed here twice in the last month. The rooms are spacious and clean. They are also very quiet. The staff is very friendly. We really liked having the food and drinks available in the lobby -very convenient .

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Columbia, Missouri
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 11, 2013 via mobile

I live in Mid-Missouri and occasionally fly out of Kansas City. I have visited the property since it was built and this property is consistently reliable to Hyatt standards. The rooms are clean, staff are friendly and thoughtful, location is excellent and there is an airport shuttle with a park and fly option. Generally I have no complaints about this property, but my last stay was less than perfect. Corners in the room showed signs that housekeeping isn't regularly utilizing the corner tool on the vacuum, so I had what looked like soy nuts. Everything else in the room was just as it should be.

Dining however was another matter. I elected to order several items from the 24 hour menu and the regular menu. The Tortilla Soup and Turkey Club were very good, but the pizza took two attempts and it was served stone cold in the middle twice. Front desk delivered the second pizza with affectionate apologies, but that pizza too was cold. I just didn't eat it and decided not to complain again, because the front desk person was so nice and apologetic the first time I complained.

This property has a nice bar, Starbucks and breakfast was quite good, although the fruit salad seemed to smell too strong.

Overall, recommended but I hope to not have the same problems when I return.

Stayed January 2013, traveled on business
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Bloomfield, New Jersey
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed at the Hyatt Place Kansas City Airport for one night on our way out west for a road trip. I was greeted by the friendliest, most helpful staff one could ask for. Her name was Sam and she was awesome. It was around 8pm on New Year's Day when we checked in and we were only in KC for one night. We wanted to try some serious barbecue and asked for recommendations. She told us to head up to our room and she would make some calls to find out which of the best places were open on the holiday. She even printed out google maps directions for us. She was so helpful - and her recommendation led us to the best burnt ends we ever had!
Additionally, the room was big and nicely appointed with a huge tv that had lots of channels and even hookups for dvd players and game systems. The breakfast was great and again the morning staff was totally friendly.
Only negative is the linens - the sheets were rough and the towels were like sandpaper. Still, the accommodations were tops and the service could not be beat.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westchester Co., NY
1 review
4 of 5 stars Reviewed January 2, 2013

Really nice hotel, very close to airport. The staff was very friendly and professional. We thought the free breakfast was nice too, pancakes, fresh fruit, yogurt, egg and cheese sandwiches, and bagels. The room was very clean, some dust on the bathroom floor, but not a big deal.
The lobby was very clean also. Our only problem was the morning we were leaving we signed up for the 5am shuttle to the airport. People who DIDN'T sign up and were there ahead of us were let on the shuttle, while we had to wait for another to come. I think the problem was more with the shuttle driver who refused to tell the people to get off when it was HIS fault for not checking their names on the list before allowing them on. Problem was solved quickly by hotel staff, who again were friendly and accomodating. Nice stay.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lee's Summit, Missouri
Top Contributor
100 reviews 100 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 31, 2012

Close to the airport. Has a shuttle to the airport. Breakfast is served. Small lobby area you can have a glass of wine and unwind. Staff was friendly. Small glitch with their computer system, but it cleared up quickly. You can also check in and out at a kiosk by the door. Rooms are spacious. There was a desk and sofa area. The large screen tv could be turned so that you cold watch from the couch or the beds. Rooms were spotless. Bathroom was adequate. Elevators to the upper floors. Nice room.

Stayed December 2012, traveled with family
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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 31, 2012

Dogs in a nearby room began barking and howling beginning at 10:30 pm. Front desk said they'd take care of it. I still heard them at 11, just before I fell asleep. In the future, I'll check the pet policy before booking a hotel.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Churchville, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2012

Although the hotel was great to stay at, if you are on a special diet don't stay here! The breakfast menu did not offer anything except fresh fruit that we could have (vegetarian, gluten and casein free, and low fat) Although there is a Waffle House and Ruby Tuesday's nearby, you won't find gluten free, soy milk, or other options available. We were there 4 days so we tried to make the best of it. At first, I picked off the bread on the delicious ham/bacon, cheese, egg muffins and biscuits and thought of all the waste, so I asked if they could make it without the bread rather than waste what was already cooked. No problem! I asked for some egg whites. The eggs came already cooked and they warmed them up, so I picked around the yolks. Of course, it took a few to fill me up, but it was breakfast! It took a year to get my cholesterol down so I wouldn't chance it! However, when the manager found out, he told them I couldn't have any more because they would run out! After breakfast hours you could get the muffin for about $9 though! Yes, the bedding was scratchy and skimpy (where are the blankets for the pull out bed? When it is the middle of the night and they tell you it's in the closet and all you find is a pillow and a spread! The rest of the staff were very kind. There are 2 computers you can use all day and print if you need to. This motel is made for office people, not those with families!

Room Tip: Ours had a view of the airport so you could see planes landing!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Kansas City Airport

Address: 7600 NW 97th Terrace, Kansas City, MO 64153 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Kansas City
#12 Family Hotel in Kansas City
#13 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Kansas City Airport 3*
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Also Known As:
Hyatt Place Kansas City Airport Hotel Kansas City
Hyatt Kansas City
Kansas City Hyatt

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