I live in Mid-Missouri and occasionally fly out of Kansas City. I have visited the property since it was built and this property is consistently reliable to Hyatt standards. The rooms are clean, staff are friendly and thoughtful, location is excellent and there is an airport shuttle with a park and fly option. Generally I have no complaints about this property, but my last stay was less than perfect. Corners in the room showed signs that housekeeping isn't regularly utilizing the corner tool on the vacuum, so I had what looked like soy nuts. Everything else in the room was just as it should be.
Dining however was another matter. I elected to order several items from the 24 hour menu and the regular menu. The Tortilla Soup and Turkey Club were very good, but the pizza took two attempts and it was served stone cold in the middle twice. Front desk delivered the second pizza with affectionate apologies, but that pizza too was cold. I just didn't eat it and decided not to complain again, because the front desk person was so nice and apologetic the first time I complained.
This property has a nice bar, Starbucks and breakfast was quite good, although the fruit salad seemed to smell too strong.
Overall, recommended but I hope to not have the same problems when I return.
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- Also Known As:
- Hyatt Place Kansas City Airport Hotel Kansas City
- Hyatt Kansas City
- Kansas City Hyatt