I reservered a smoking king suite back in April, on arrival I was given a queen non-smoking, they also charged my debit card 7 times, I had the funds available but would have been embarrassing if I had not. I eventually got a queen smoking room and they credited my debit card. However, on May 31 I booked a queen smoking room and by chance today I checked and they had modified my room to a non smoking room again. On calling the front desk, the receptionist or however she was, was extremely rude telling me that a guest had extended his stay and that he had "squatter rights" to the room. I don't give a darn about squatter rights or this person extending his stay. I reserved a smoking room and should get a smoking room. I was also NOT notified like the first time that the room had changed from a smoking to a non smoking. Changing my reservation once was enough, changing it again without notification is irresponsible and unprofessional. I will NEVER stay at this Candlewood again.

As a travelling RN, I stayed multiple weeks here. It was off-season for the local attractions, and I had no problem with noise or inability to sleep. I believe there was occasionally parking lot issues, (although none involving my car), but I know you have parking lot concerns anywhere, and I can tell you the staff is attentive and the local police are very visible along that entire strip of hotels. I do think a few more washers and dryers in the place would be beneficial. Debra J. and Dina led the crew in representing what you want in hotel staffing: very kind, friendly, and welcoming people. I felt safe and secure during my stay, unlike at the other hotel I had originally booked upon arrival to Kansas City, which is why my company moved me to Candlewood. Would I stay here again should the need arise? Most definitely! I truly enjoyed my stay, and the nice people who made it such a pleasant one!

Recently kansas city had a huge storm and i was so lucky to have that storm hit one of my power lines :( I was desperate to stay somewhere so i went and checked out a couple of hotels down the street. when i went into candlewood the lobby was very nice and a very nice lady greeted me. she said it would be 99 plus tax for a double bed. i told her i was going to look around... i did so and came right back! the total ended up being 120, which was a little pricey for one nights stay but i didnt really have a choice... when i walked into my room i was amazed. the lady didnt tell me it had almost a full kitchen! pots and pans, plates, utensils a built in new microwave, stove top dish washer, full size refridgerator! it was so nice! i ended up going to my house and bringing all the food i just bought in my hotel fridge so it didnt go bad! if i ever need a hotel again, i know where to go! also has a salt water pool! you can also borrow dvds to watch in room at no cost from the front desk!

I, my wife and son recently spent a couple of days at Worlds of Fun and stayed here. Terrible mistake, while the motel itself was fine they ended up charging our card an additional $65 per day. Luckily I happened to check my account balance while we were there and discovered it. The manager said she couldn't find it on their computer, but my bank spotted it on theirs, and said only a staff member from that hotel had authorized this. To make a long story short we cut our trip short, so we'd have money to get home on. The manager said she'd cancel the charges, which we still haven't seen in our account yet. My advise is don't ever stay here, if you do plan to get ripped off!!!