I picked this property based on my past experience with Holiday Inn Express. Management did not tell us that there had been break ins the night before. We found out when leaving that our window had been broken out and all property stolen out of vehicle. Desk Clerk tried to help, but manager apparently told him to ignore us. They did not help us in anyway. Leaving us on parking lot for 6 hours in rain. Promised help, but manager went through side door and left, ignoring our request for help cleaning up glass in vehicle. No offer of food or water in the 6 hours. There were no places close by that we could walk to for drinks or food. Customers checking in gave us something to drink. Very bad experience!! Truck next to us broken into. Told that night clerk heard car alarm going off, but apparently decided to do nothing about it!! Couple from Oklahoma told us what to do. They were broken into the night before!!

On our first night here, our car and the car next to us had windows busted out and luggage stolen. While the hotel staff was very helpful in helping us clean up glass and report the vandalism, no offer was made to comp our second night. The second night we stayed, 2 other cars in the lot were vandalized and valuables were stolen. Hotel staff admitted there was a problem and this had happened before, but no mention was made of that at check in. We felt they could have done more as far as giving us money off our room rate, offering priority points for our loss, etc. but none was forthcoming. It cost us $300.00 to repair our car, so all in all, a very expensive stay. Won't go back again for lack of security or concern with guest security.

Checked in late night only to dicover huge spider web in the corner of the room. After further inspection found a couple more in other parts of the room. Due to late check in we did not change rooms. When I explained the situation to the manager, her explaination was it had been very hoy & dry. Which I guess means the housekeepers do not clean when it's hot & dry. The toliet also ran alll the time unless you jiggled the handle. The manger agreed to give me 30 % off my room and credit me with 3,000 priority point. However after following up discovered she only credited me with 2,000 points. Avoid this hotel at all cost.

We booked this room through Priceline and got an excellent price. The hotel was large and well maintained. Check in was quick and easy and our room was clean and updated. They had a restaurant and a coffee-ice cream shop on the premises. The lobby was modern and comfortable for sitting and relaxing with a free paper. A waterpark was connected to the hotel and the families we saw seemed to enjoy this option. We had no noise complaints once in the room for the night and everything was in good working order. My husband is a light sleeper and appreciated the darkening shades mounted in the windows that blocked the bright morning sun. The breakfast was your standard fare with scrambled eggs and sausages. They had a waffle station and provided fresh strawberries and whipped cream to go with. It was a very nice experience for the money.