My boyfriend and I stayed at this hotel for a weekend getaway. The issues began when I called to make a reservation and was put on hold twice during the call for a total of 10 minutes because they were too busy for me. On Saturday afternoon my boyfriend and I were enjoying each other in bed when two men on a lift came up to our window and started painting. We had no warning that they would be doing so. We went to talk to the manager due to embarrassment and inconvenience. The manager was too busy to talk to us and rather a 18 year old boy tried to handle it by giving us $15 off our room. Not to mention, the pool was tiny, no hot tub, the rooms smelled and there was a giant hole in our floor that they simply placed the couch over to hide. Would not recommend to anyone!
- Official Description (provided by the hotel):
- When booking a guest room at our Comfort Inn & Suites hotel in Kansas City, Missouri, you can feel at home in relaxing rooms with a variety of accommodations near the Worlds of Fun theme park. We are a pet-friendly hotel and offer full-service amenities like: Free WiFi Free weekday newspaper Indoor heated pool Fitness center Complimentary Breakfast including a large variety of items All of our spacious guest rooms feature hair dryers, coffee makers, microwaves, refrigerators, irons and ironing boards. ... more less
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