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“Horrible hotel with terrible customer service” 1 of 5 stars
Review of Comfort Inn & Suites near Worlds of Fun

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Comfort Inn & Suites near Worlds of Fun
2.0 of 5 Hotel   |   7300 NE Parvin Road, Kansas City, MO 64117   |  
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Ranked #2 of 109 Hotels in Kansas City
GreenLeadersBronze level
1 review
“Horrible hotel with terrible customer service”
1 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend and I stayed at this hotel for a weekend getaway. The issues began when I called to make a reservation and was put on hold twice during the call for a total of 10 minutes because they were too busy for me. On Saturday afternoon my boyfriend and I were enjoying each other in bed when two men on a lift came up to our window and started painting. We had no warning that they would be doing so. We went to talk to the manager due to embarrassment and inconvenience. The manager was too busy to talk to us and rather a 18 year old boy tried to handle it by giving us $15 off our room. Not to mention, the pool was tiny, no hot tub, the rooms smelled and there was a giant hole in our floor that they simply placed the couch over to hide. Would not recommend to anyone!

Stayed May 2015, traveled as a couple
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21 reviews from our community

Traveler rating
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Oak Ridge, Tn
Top Contributor
248 reviews 248 reviews
36 hotel reviews
Reviews in 93 cities Reviews in 93 cities
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The stay started with an easy check-in by Jenna at the front desk. My room was ready and I got to check in a little bit early which was so appreciated after a 700 mile road trip.

The room was clean and the bed was awesome. The room AC/Heat unit worked perfectly keeping the room comfortable and with spring weather, you could end up needing air conditioning and heat in the same day.

The breakfast was one of the best. Bacon, sausage, cheese & egg omelets, hash browns, sausage gravy, biscuit, make your own waffles, tons of pastries, fresh fruit, cereal, yogurt, juices, coffee and a clean, spacious dining area in which to enjoy the meal. The overnight manager had done the preparation and did a splendid job and was a delight to talk with for a few minutes.

This place is a stone's throw from Worlds of Fun. It is near the interstate and there is some slight road noise occasionally, but nothing that would disturb anyone. When I come back to KC, I will definitely be staying here again.

Green Features: Green schmeen, I don't worry about the hotel's environmentally-friendly practices but I do want clean, and this hotel was extremely clean and comfortable.
  • Stayed April 2015, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 2 days ago
We appreciate your feedback! While we are proud of our green practices, we definitely prioritize our overall cleanliness to keep guests comfortable and happy. Thank you for recognizing our efforts. We also value your business and hope to see you on your next trip to our wonderful city. Thank you!
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Awesome hotel stayed here many many times while traveling with work.. The hotel is always in tip top shape the staff is amazing an always has a smile on there face. The breakfast is really good they have a really nice exercise room with se light weights which is not found very often in a hotel exercise room. The hotel is in a good location for work or for Worlds of Fun easy in an out access an easy interstate on an off access. i give a big thank you to the management an housekeeping for caring for this hotel Thanks Danielle Peterman

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 2 days ago
Thank you so much for your review! We always appreciate the feedback. Thank you for recognizing our new and improved breakfast. More importantly, thank you for recognizing our amazing staff. Danielle is truly amazing, and we are so lucky to have her as an employee. Please let us know if there is anything we can do to improve. We hope to see you again soon!
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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at Comfort Inn because I was able to check in late after traveling on the road majority of the night. Next I was greeted by an extremely sweet girl named Jasmine at the front desk who was very cordial and polite. My stay only improved after learning that breakfast was made every morning and our rooms were incredibly clean. The indoor workout area, indoor swimming pool, and dining area only continued to sweeten the deal. Overall, I loved staying at Comfort Inn & Suites (The One Near Worlds of Fun) because it was clean, friendly, and extremely affordable.

Room Tip: Corner Suite was massive
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Green Features: Lighting is perfect, not too bright, but not too dim.
  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 1 week ago
Thank you for your review! Jasmine is an exceptional Guest Service Agent and we are lucky to have her as an employee. I am glad you enjoyed our newly updated breakfast, as well as our other amenities. Thank you for also recognizing our exceptional housekeeping team. Please let us know if there is anything we can do better. We hope to see you again soon!
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We checked in late in the night and were pleasantly welcomed by the night attendant. After sleeping in the very clean and comfortable room we enjoyed a wonderful hot breakfast. The attendant on duty when we checked out not only was very polite and cheery she was also very helpful. We were asking for the closest shopping center she printed directions for us and offered us cold bottles of water. Great staff, clean, wonderful amenities and not over priced. We will stay here every time we travel that area!! Worlds of Fun was right across the street.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 1 week ago
Thank you so much for reviewing our beautiful property! We are glad you enjoyed your stay with us. Guest service is our priority, so I am happy to hear that we exceptional guest service was provided to you. Please let us know if there is anything we can do to improve. We hope to see you again soon!
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Murphysboro, Illinois
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Comfort Inn & Suites near Worlds of Fun in Kansas City, MO, provided affordable, comfortable, clean and conveniently located lodging to my family when we were in the area. We did not visit Worlds of Fun, but our children definitely want to return to this site so we can do just that.

The staff were friendly and helpful, and the location provided great access to our destination as well as other attractions in the area. I would definitely recommend this location to travelers in the Kansas City area.

Room Tip: Choose rooms away from the elevator. The traffic got noisy during peak hours.
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Green Features: This hotel certainly provided opportunities to be friendly to the environment. There were recycling bins provided as well as reminders to conserve water and electricity.
  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 3 weeks ago
Thank you for your review! I am glad you recognized our efforts to go Green. We look forward to seeing you and your family again. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

First of all, I loved the location. I liked being up North closer to the airport. My room was clean and the staff very friendly. From the moment I walked in, I was treated with the utmost respect. I would definitely stay here again.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenna N, General Manager at Comfort Inn & Suites near Worlds of Fun, responded to this review, 3 weeks ago
Thank you so much for your review of our property! I am glad to hear that you enjoyed your stay at our hotel. Please let us know if there is anything we can do to improve. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites near Worlds of Fun

Address: 7300 NE Parvin Road, Kansas City, MO 64117
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 109 Hotels in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites near Worlds of Fun 2*
Number of rooms: 86
Official Description (provided by the hotel):
When booking a guest room at our Comfort Inn & Suites hotel in Kansas City, Missouri, you can feel at home in relaxing rooms with a variety of accommodations near the Worlds of Fun theme park. We are a pet-friendly hotel and offer full-service amenities like: Free WiFi Free weekday newspaper Indoor heated pool Fitness center Complimentary Breakfast including a large variety of items All of our spacious guest rooms feature hair dryers, coffee makers, microwaves, refrigerators, irons and ironing boards. ... more   less 
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