My husband and I stayed at this hotel for just over a week, and we were very impressed with the level of customer service that we received during the entirety of our stay from all of the staff that we met. We were even upgraded to get the 25% discount for all meals within the hotel. We were checked-in by Gwen who went out of her way to assist us, even when we we had left a very precious item of luggage in the taxi that had transferred us from the airport, and thanks to her help, was thankfully retrieved! Gwen was amazing with impeccable customer service standards and she was only to happy to look opening times up for us, and do anything that would make our stay more comfortable. Our room was very clean, comfortable and very quiet, with the most enormous bed, and the bathroom was immaculate with complimentary toiletries replaced daily (if required) Our room was cleaned by Brenda most days who returned the room to its 'check-in' standard of cleanliness which I was very impressed with. Faviola, and Liz were bright and cheerful when serving us in the restaurant. We had a great couple of evenings in the bar, where the staff make excellent drinks..in particular a strong G&T. The meals were of a very high standard. I cannot commend this hotel enough.The hotel is in a great location within easy walking distance of the convention center, Sprint Center, a couple theaters, and a good selection of eateries/bars in the Power & Light district. If you want to go further afield my only criticism would be the need for better public transport, but this is not the fault of the Hotel, as cab fares could get a bit pricey.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more less
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- Also Known As:
- Crowne Plaza Kansas City
- Kansas City Crowne Plaza