The location was great for the reason we were in town. It goes downhill from there! Kind of grossed out that the kitchen trash wasn't dumped prior to our arrival. Mentioned to the front desk and said it would be taken care of but when we returned 4 hours later it was still there. Not enough bath linens and had to ask for more which we did receive. Why would a hotel put only ONE washcloth in the king bathroom and only 2 in the room with two queen beds? The next day the trash was emptied but no clean bath linens again. Only removal of the dirty washcloths but not replenished. Our towels were still hanging where we left them on the back of the bath door and handles of the rooms. Had to go and 'rob' the maid's cart for more.
The beds were not comfortable. Mattresses seemed pretty worn out.
Our suite only had 2 remote controls for 3 TV's. Kinda made that a little inconvenient.
The breakfast could have been LOTS better. Only one waffle machine for that big of a hotel was not sufficient along with no instructions on how to use it. Took way too long. The scrambled eggs tasted like powder. Not enough choices for drinks in the morning either. Didn't even see any fruit. For the money it was not up to standards that a Hilton should be. I would certainly look into the Embassay Suites or the Drury Inn that were very close before I would stay there again.
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- Also Known As:
- Homewood Suites By Hilton Kansas City Airport Hotel Kansas City
- Homewood Suites Kansas City
- Hilton Kansas City
- Homewood Kansas City
- Kansas City Homewood Suites
- Kansas City Hilton