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“Cheap” 3 of 5 stars
Review of AC Hotel by Marriott Kansas City Westport

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AC Hotel by Marriott Kansas City Westport
3.0 of 5 Hotel   |   560 Westport Road, Kansas City, MO 64111 (Formerly Q Hotel & Spa)   |  
Hotel amenities
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Cheap”
3 of 5 stars Reviewed August 8, 2014

Half the staff were extremely friendly and helpful. Breakfast downstairs was a whole different story, if it was 1/2 hour before it closed the "chef" didn't want to cook anything. My children and I resorted to the cereal it seemed like a safer option then dealing with that staff member. No water pressure in the shower, lock broke off in the middle of the night. At least it's in Westport, that was a plus!

Room Tip: Don't stay on the first floor, our window was cracked. Not the safest feeling ever....
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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529 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 28, 2014

The Q is the perfect location for the Big 12 men's basketball tournament. For Iowa State fans it is close to Kellys. The staff is so friendly and helpful. They provide a bus to the staples center. The driver, Orlando, is fun and kind. Great omelets made to order for breakfast. Love this place.

Stayed March 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Top Contributor
112 reviews 112 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 24, 2014

I'm going to miss you guys! I really hope to see all of your friendly faces next time!!!!! Please Marriott keep these friendly employees! Really enjoyed the bar with the social hour Ashley, the check in staff, and all your friendly people! Best of luck everyone!
Set to reopen Nov 2014 before Thanksgiving with full restaurant and bar by Marriott AC.

Room Tip: Sorry but it's closed until November, just before Thanksgiving for remodel. It should be beautif...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tulsa, Oklahoma
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

Returning to Kansas City, we knew we wanted to stay in Wesport. There aren't many options so we stayed at the Q Hotel. The rooms are dated but they are planning a renovation so that will change soon. Free parking, free shuttle, free drinks during cocktail hour-- we had a great time!!

Stayed April 2014, traveled as a couple
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Monett, Missouri
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 16, 2014

This is a very old building and they have done some updates, but I would have like to have seen more.

Let's start with the good. The location was great. Plenty of great restaurants within walking distance. The staff was polite. The ladies in the breakfast room were pleasant and never lost their cool or seemed stressed even though the line for the made-to-order omelets went out the door.

The bad: No coffee in the room. There was a coffee maker and some decaf, but no reg coffee. I asked for some at the front desk and they said they would take care of it. When we returned, there was still no reg coffee. My husband went down to the front desk and they said they were out of coffee and to try the breakfast room. Idk about you, but I like to have coffee as I'm getting dressed and definitely did not want to go down to the breakfast room in my pj's. But, as it turned out we really didn't need coffee. The cold shower was enough to wake us up. They ran out of hot water by 6:15 am.

Not sure if we will stay here again. But, I'm not sure the above review really matters because they have a huge sign in the lobby saying that Marriot is turning it into an AC.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed June 16, 2014

This hotel is perfectly located in the middle of Westport and the value for the location is wonderful. It's going to close for remodeling and become a marriott or something so I'm sure the price will go up and the place will get fancier, but I wish it wouldn't as we would stay again in the future as it is. The room we stayed in had normal wear and tear (mostly cosmetic), but the TV/Alarm/Bathroom/electronics worked & the bed & room felt clean. All within minutes of our hotel: We had dinner at the Classic Cup in the Plaza, went to a nice park and the art museum, saw the symphony at the Kauffman Center For the Performing Arts (10 minute or less drive to most of downtown's hotspots/the plaza), came back to the hotel, changed and walked across the street to tons of bars, shops, clubs, eateries & late night street cars. My girlfriend & I shopped, went to the bars and had a blast until almost 3am! We felt safe and the front desk staff (A wonderful woman by the name of Meredith McLauhlin on this particular night) was wonderful and went the extra mile whenever we needed anything (We had a full conversation with Meredith and she is so very nice)! Overall we are extremely happy with the Q. If you have the money and/or are a snob you may want to go to a nice expensive place, but this was cheaper than a days inn and the location cannot be matched for the price.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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loopgrl5
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 11, 2014

Unfortunately this hotel is not the same as it once was. I had reviewed this awhile ago and said it was wonderful, and that is no longer true. I've stayed here many times over the past few years and the trip this week will be my last stay here. Apparently it's been sold and it is very obvious that the care that used to go into this hotel is no longer present. It seems to be short staffed and a few of the staff members were pretty curt and borderline rude. If you are looking to stay at the Q, it's not here anymore. I'll be trying the owner's new property up the street.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel by Marriott Kansas City Westport

Address: 560 Westport Road, Kansas City, MO 64111 (Formerly Q Hotel & Spa)
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Price Range (Based on Average Rates): $
Hotel Class:3 star — AC Hotel by Marriott Kansas City Westport 3*
Official Description (provided by the hotel):
*Currently closed for construction.* AC Hotels by Marriott reflects the souls of the cities in which they reside. They offer a unique combination of quality, timeless European design, comfort and true authenticity. It's a whole new way to travel. Stylish Hotels for Urban Spirits, a new way to connect to the city. ... more   less 
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Also Known As:
q Hotel And Spa
q Hotel Kansas City

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