The problem started upon check-in. We checked in at 6:30 p.m. and were told they only had two double bed rooms available even though I specifically booked a queen. The front desk clerk said he would make it up to us by giving us an extra free drink each during the hotel's happy hour. Which really does not make up for sleeping in a separate bed from your husband on your child-free weekend away. Particularly when I am pregnant and cannot drink and we had dinner reservations at 7 and given those things were not interested in sitting at the hotel bar drinking. The rooms were also poorly appointed. No better than your standard chain hotel. It was as though they tried to upgrade the hotel but spent most of that money on the lobby and common areas and neglected things like nice linens (scratchy) and pillows (all very firm) or the faucet (which was flaking the metal coating and rusty) and a toilet (which ran on its own intermittently throughout the night).
- Official Description (provided by the hotel):
- *Currently closed for construction.* AC Hotels by Marriott reflects the souls of the cities in which they reside. They offer a unique combination of quality, timeless European design, comfort and true authenticity. It's a whole new way to travel. Stylish Hotels for Urban Spirits, a new way to connect to the city. ... more less
- Reservation Options:
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- Also Known As:
- q Hotel And Spa
- q Hotel Kansas City