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Q Hotel & Spa: Traveler Reviews

3.0 of 5
560 Westport Road, Kansas City, MO 64111
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Q Hotel & Spa
Ranked #14 of 109 hotels in Kansas City
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426 reviews from our community

Traveler rating
    226
    106
    48
    25
    21
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Families
48
 
Couples
138
 
Solo
40
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Georgia, USA
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Cool atmosphere, warm welcome”
5 of 5 stars Reviewed January 10, 2013

We met up with friends over the winter holidays in Kansas City and found the Q online. They were offering a "2 nights for 1" special, so that attracted us, along with the free parking, shuttle service to area attractions and restaurants, complimentary happy hour and hot breakfast. We were not disappointed. The staff was very friendly and accommodating; the facilities were clean and updated. A fire was going the entire time in the lobby fireplace, which made it very cozy. The hotel is located in the Westport district, so restaurants are accessible on foot. The shuttle was still handy, though, for places a bit farther away (it has a 2 mile radius, I believe). We would definitely stay there again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
January 14, 2013
Thank you for posting your kind review of our hotel. I am so glad that our staff and amenities made your stay enjoyable! (The shuttle has a 3-mile radius).

The Buy 1 Get 1 special runs through February 28th! Maybe we will see you again before then.

Travis Vathauer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Quite the surprise”
5 of 5 stars Reviewed January 6, 2013

We booked Q but then was told it was in a bad part of town so we cancelled it and changed locations. Luckily, the Q was still available so we switched back and we are so glad we did. Other family members stayed at the Q too and all of us were impressed. While the rooms are a bit small (think European singles), the service was excellent. The continental breakfast was a highlight of our stay. Made to order omelets and waffles drew large crowds so don't wait to the last minute. While I would have liked to see vegan options like soy milk, it was refreshing to see that level of recycling.
The shuttle service was another added bonus. They were quick with getting a shuttle for us when we needed to get somewhere last minute.

We will certainly book the Q again the next time we visit KC.

Stayed August 2012, traveled with family
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QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
January 14, 2013
Your review was very kind. I am so happy you decided to switch back to our hotel. The Westport area is not nearly as bad as its reputation. The local businesses have worked hard to make sure it stays safe.

Also, I will look into some more vegan options for our breakfast!

Hope to see you again soon

Travis Vathauer
General Manager
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SEK
1 review
“Anniversary.”
5 of 5 stars Reviewed December 31, 2012

We have stayed at the Q in the past on our anniversary so we decided to stay there again this year. Shortly after our arrival we were greeted with a complimentary bottle of champagne. As always the staff was great and very accomodating. Shawn Duke, hotel manager, was very gracious as always (and will be sorely missed). It's always great having local transportation provided. The stay was fantastic. Thanks!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask onthegodad about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
January 14, 2013
Thank you for your kind review of our hotel! I am so happy you enjoyed your stay over your anniversary. We work hard to make sure our staff is one of the best. Yes, Shawn will be missed by guests and co-workers a like.

Hope to see you again soon

Travis Vathauer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Q is for Quintessential”
4 of 5 stars Reviewed December 26, 2012 via mobile

We stayed at Q for 4 nights while visiting family in the area. We enjoyed our stay and will return to Q. It was different than the usual hotel with its Eco-friendly atmosphere which is expressed in many ways--- their Prius, recycling, bulk soap dispensers in the shower. We especially enjoyed the service. All the front desk staff were friendly and helpful. Upon arrival, they had an extension cord for our Volt so we could charge it during our stay. The breakfast staff was wonderful---Brandi makes great omelets. The location is convenient to the Plaza and Westport. The lobby area with its fireplace was a warm place to gather for conversation. We were Quite happy with the Q.

Stayed December 2012, traveled as a couple
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QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
December 31, 2012
Thank you so much for the kind review of our property. We work extra hard to make sure every guest leaves as satisfied as you all were. I will also make sure Brandi sees the positive review!

Shawn Duke
General Manager
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Rogers, Arkansas, United States
1 review
“Loved the Green Idea”
5 of 5 stars Reviewed December 26, 2012

We enjoyed our stay at the "Q" very much. The evening Cocktail hour was marvelous. We had a couple of glasses of wine by the big fire place in the little area just off the lobby. Everyone one was so friendly. Rooms were clean. It was close to everything we wanted to see.

Breakfast was very good made to order omletes and waffles.

Room Tip: I recomend requesting rooms on 2nd and 3rd floors. We stayed on 1st and he\ad stairs to contend with...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Narnie D about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, Front Office Manager at Q Hotel & Spa, responded to this review
December 31, 2012
I am so glad that you enjoyed your stay at the hotel! We have just redone our wine list as well, so be sure to check that out on your next visit!
Unfortunately, yes our first floor rooms do have 4 steps, to get those hallways. All other floors are accessible from the elevator without steps!
See you again soon

Travis Vathauer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Q Hotel & Spa
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Additional Information about Q Hotel & Spa

Also Known As:
q Hotel
q Hotel And Spa
q Hotel Kansas City
Address: 560 Westport Road, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Business Hotels in Kansas City
#19 Family Hotels in Kansas City
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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