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Q Hotel & Spa: Traveler Reviews

3.0 of 5
560 Westport Road, Kansas City, MO 64111
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Q Hotel & Spa
Ranked #14 of 109 hotels in Kansas City
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427 reviews from our community

Traveler rating
    226
    107
    48
    25
    21
See reviews for
Families
48
 
Couples
139
 
Solo
40
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lee's Summit, Missouri
1 review
2 helpful votes 2 helpful votes
“Excellent Service!”
5 of 5 stars Reviewed November 22, 2012

The Q Hotel & Spa was a wonderful place to stay! The staff was very helpful especially Ashley Rosley. She was very friendly and willing to help with whatever I needed. The room was very clean and the bed was comfy. I would definitely recommend staying there! The parking was very convenient and it is in walking distance from restaurants & such.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 2
Ask Allison P about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, Front Office Manager at Q Hotel & Spa, responded to this review
December 9, 2012
Thank you for posting such a kind review about Ashley and the property as a whole. We work hard to make sure every guest has the experience you did!

Hope to see you again soon.

Travis Vathauer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Great Hotel...Great Staff!”
4 of 5 stars Reviewed November 21, 2012

My schedule did not permit me to try the spa services, so I am reserving my comments for the excellent experience in the hotel and with staff. I slept like a baby in the beautiful bed. This is one hotel that knows how to dress a bed and provides enough pillows! The staff does NOT let dust lie underfoot. They work very, very hard and make every effort to accommodate guests. Breakfast was very filling and several items cooked to order. The front desk staff was welcoming and so very helpful. A shout out and thank you to Trey at the front desk for his stellar assistance. My only small bit of constructive feedback was the variation in the shower water temp the second morning. I would absolutely return. There are plenty of restaurants and activities within walking distance too!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask J0yLady about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, Front Office Manager at Q Hotel & Spa, responded to this review
December 9, 2012
Thank you for writing such kind words about the hotel! I am glad Trey was so helpful, he is new but is becoming a very valued employee.

I will be making sure he sees the positive feedback!

Travis Vathauer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olathe, Kansas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Really fun and a great location”
5 of 5 stars Reviewed November 16, 2012

Awesome breakfast--make to order omelets. Managers reception every night with 2 free cocktails per person. Beautiful relaxing lobby, nice, clean, comfortable rooms. Lots of great places within walking distance, there in historic Westport. A great spot.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask nkm615 about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
December 9, 2012
So glad you enjoyed the extra amenities we provide for our guests.
Hope to see you again soon!

Shawn Duke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, MO
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“great staff, great happy hour, but noisy”
4 of 5 stars Reviewed November 11, 2012

the staff couldn't have been nicer. the happy hour gives 2 free drinks (beer, wine, cocktails). good location, easy parking on lot. but the room was really noisy. jerks on the floor were making loud noise in the hallway until early morning. I liked the place except for this.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by dr_mucus for Kansas City
Ask dr_mucus about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
December 9, 2012
So glad our staff and happy hour made your stay enjoyable.

Sorry that the other guests were causing such a commotion. Our security patrol tries to keep this to a minimum, but occasionally is not always in the right place at the right time. We do try though!

Hope to see you again soon

Shawn Duke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SLC,UT
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Smelly and loud with a great breakfast”
2 of 5 stars Reviewed November 10, 2012 via mobile

I requested a non smoking room and low and behold my room smelled like a stale Vegas casino. They offered me room after room that simply reeked! I'm not a picky person but I must have seen 6 rooms until I found one that was ok.

Generally speaking the hotel is in disrepair and just felt dirty. In the first room the comforter had stains on it.

The hotel was quite loud as well.

I wish I Hadn't stayed here and would not recommend it to anyone.

The breakfast was great though, but hardly made up for the derelict hotel.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask DGM054 about Q Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHotelAdmin, General Manager at Q Hotel & Spa, responded to this review
December 9, 2012
Very sorry that you did not find our rooms to your liking. We try to make sure every guest leaves with a positive impression.
I am glad you found the breakfast tasty though!

Shawn Duke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Q Hotel & Spa

Also Known As:
q Hotel And Spa
q Hotel
q Hotel Kansas City
Address: 560 Westport Road, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Business Hotels in Kansas City
#20 Family Hotels in Kansas City
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Q Hotel & Spa
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