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“Heaven in Kansas City” 5 of 5 stars
Review of The Raphael Hotel, Autograph Collection

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The Raphael Hotel, Autograph Collection
4.0 of 5 Hotel   |   325 Ward Parkway, Kansas City, MO 64112   |  
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Ranked #1 of 111 Hotels in Kansas City
Stockholm, Sweden
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Heaven in Kansas City”
5 of 5 stars Reviewed October 31, 2013

We were fortunate to stay in this property for 3 nights, on a 3 week road trip of the U.S. that included 13 States and 18 different hotels. This was by far the best and one of the nicest places we have stayed globally. The lobby is tiny but tasteful; the rooms are large and comfortable with every kind of attention to detail; beds super comfortable with the highest quality of sheets; staff is fantastically trained and courteous; location is across the street from high end shopping; parking is FREE. The Chaz restaurant is a fun place for drinks and for all meals. The breakfast we had there was delicious. Scott was the best bartender we had on this trip and was fully informed of what to do/see in the city - a perfect travel partner for our trip, his drinks perfect and his German impressive! As we left the hotel we experienced an unfortunate situation that will go unwritten (because I don't want to detract from the hotel experience) but the hotel has assumed full responsibility and is working with us very professionally and efficiently to remedy the situation. First class all the way and it deserves all the outstanding reviews it receives. Not sure I will ever return to KC but if..the Raphael is the only place I would stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, November 11, 2013
Dear Stockholm Guests,

How nice of you to share all your kind comments. We promise to include Scott and his skills with your remarks about him as well. Please keep us in mind if you do travel back this way again, we will be looking for you! Thank you again...

Safe Travels!
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566 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
Maryland
Top Contributor
123 reviews 123 reviews
70 hotel reviews
Reviews in 67 cities Reviews in 67 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 28, 2013

The Raphael has now become my home away from home in Kansas City. The hotel is terrific with clean, comfortable and well appointed rooms. There are bigger rooms in Kansas City, but few as nice. Not to be missed is the restaurant Chaz with one of the best breakfasts in town. The location is very convenient for meetings and across the way from the Plaza with numerous shops and fine restaurants.

What really continues to make the Raphael so strong is the excellent, friendly service of the staff.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 30, 2013
Dear MDFreqTvlr,

What a great E-Mail address by the way! Thank you so much for all your kind comments and thoughts about "your home away from home". That is exactly our goal we strive for everyday. Please plan on returning "home" soon....

Best Regards,
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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Stayed for our anniversary and had an excellent stay. Staff was very helpful and courtesy. Highly recommended for special occasions. Easy walking distance to the Country Club Plaza, great location. Had an amazing breakfast at the restaurant in the hotel.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 25, 2013
Dear Vince,

Thank you so much for taking the time to share your thoughts about your recent stay with us at the Raphael Hotel. We truly appreciate your comments and your patronage.

Best regards,
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Clearwater, FL
Top Contributor
511 reviews 511 reviews
104 hotel reviews
Reviews in 146 cities Reviews in 146 cities
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed October 18, 2013

Hosted a training event for 20 people. The service from this property was first class. The food quality at their restaurant "Chaz" is well known and lived up to its billing. I really enjoyed the fitness room as it was high quality equipment and the space had lots of windows to view the beautiful surroundings. Thrown in at no cost is the enjoyable walks around KC's venerable "Plaza district" known for its high end shopping and remarkable restaurants. Very grateful to Tyler in sales & catering for his watchful eye on our breakfast, lunches & breaks during our tightly scheduled agenda. Marriott did their typical job; they miss very little detail-wise and over deliver on promises.

Room Tip: Ask for a Plaza view.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 21, 2013
Dear Clearwater Guest,

You certainly covered alot of territory on you recent visist with us, and then you were still thoughtful enough to take the time to share your experiences. Thank you for all patronage and your valued input. We hope the next time you return you will have more time for yourself to enjoy.

Best Regards,
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West Des Moines, Iowa
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 15, 2013

On a Friday nite in October, my wife and I were very pleasantly surprised with a stay at the Raphael Hotel in Kansas City, MO. This is an autograph hotel, part of the Marriott Collection and was an excellent boutique hotel! I heartily recommend this hotel to the most discerning traveler who wants style and class with all the amenities at a very reasonable price. We had just stopped across the street at a nice hotel where we had stayed many times before and just didn't connect on room rates and what was available, so I decided to drive across the street and see if the Raphael had rooms available. They had only a few, but the front desk staff made a fantastic deal for us! We got a room that was very presidential and had everything from separate sitting room and master king bed to huge bathroom. A nice feature was that all the windows had powered curtains., literally press a button to open or close. I must mention that room service was fantastic and the fastest I have received at any hotel in the last 30 years. I would definitely say this hotel is a don't miss! You will be very happy to stay here!

Room Tip: Ask about the suite rooms and special pricing, also ask about the specials!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 15, 2013
Dear Terry,

Thank you for selecting the Raphael Hotel, and for your gracious comments. We truly appreciate your patronage and your efforts. Please plan on returning and seeing us again soon!

Best Regards,
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Geneva, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed two nights here because it was close to the Plaza and close to a reunion we were attending. A lovely hotel when you drive up and the complimentary valet parking was fantastic! There was a special event happening on the Plaza one night and the valet attendants were excellent at dealing with getting our car and keeping things moving. They got our car in a timely manner and made sure we could leave quickly. This was no small task if you saw the numbers of cars on the Plaza that evening! We did not have time to enjoy the outdoor fire pit area, but wished we had. We did have late night drinks and appetizers at the bar. The live music was very good. The food was good and the drinks were excellent. The room was a suite which was nice. We only wish we would have booked a Plaza view, but didn't think about it at the time. We would definitely stay there again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 16, 2013
Dear CCSFamily,

Thank you for selecting the Raphael for your recent reunion. We are so pleased you had such a great time. Let us know when we can reserve that Plaza View Suite for your next visit. Thank you for your thoughtful comments.

See you next time,
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Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 13, 2013

I had the opportunity to stay at The Raphael Hotel this past week and I must say that I was most impressed and I’m not easy to please.

The hotel and the atmosphere reminds me of the truly grand marque hotels like The Waldorf Astoria in NYC or The Drake in San Francisco…understated excellence, charm and sophistication.

The room which was impeccably clean and extremely well maintained also had a separate living room which was a pleasant surprise. I don’t know what brand of bed they use but it was probably one of the most comfortable that I’ve ever slept on. The bathroom was small but in keeping with the hotels architecture and more than adequate.

The hotel restaurant had an intimate feel to it, however I only had drinks at the bar so I can’t comment on the food. Take note. Order your drinks at the bar then enjoy them outside on the patio next to the two fire pits. A great way to relax at the end of the day.

If you want location, then this is your place. You’re directly across from The Plaza with its countless shops, restaurants, cafes, and walk-ways.

If you enjoy staying in unique hotels, where superior service is the rule and not the exception, then The Raphael is for you.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, October 14, 2013
Dear Mark,

"The Raphael is for you", what a nice tribute, and then to be included with the great hotels like Waldorf Astoria, and the The Drake, what more can we ask? Thank you so much for your very gracious comments and comparisons. We are very pleased to have had the opportunity to host you.

Please come back and see us again soon!
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Additional Information about The Raphael Hotel, Autograph Collection

Address: 325 Ward Parkway, Kansas City, MO 64112
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kansas City
#1 Romantic Hotel in Kansas City
#1 Business Hotel in Kansas City
#2 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Raphael Hotel, Autograph Collection 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2014 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more   less 
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Also Known As:
The Raphael Hotel, Autograph Collection Hotel Kansas City
Raphael Hotel Kansas City
Raphael Kansas City

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