We have stayed in a range of hotel rooms and suites in KCMO, including The President, International, Sheraton, the Phillips and Embassy Suites. The Raphael offers style, charm, amazing comfort, convenience, location, and efficient SERVICE. At their CHAZ restaurant we felt like we were in New Orleans. Try It!

My family and I have been staying at the Raphael annually for nearly 15 years. It's always been an attractive boutique hotel, and the change in ownership a couple of years back resulted in much needed repairs and upgrades. The trade off was a complete loss of personalized service. Our last stay in Dec 2012 was horrific. The reservations had a mix up - we get 3-4 rooms and for our first night we only had 2. I volunteer to sleep on the couch, ask for the bedding to be put in the room, along with more glassware and towels as we are three to a room instead of 2. We get back late and I don't realize that the one thin blanket I've been given is not nearly enough to stay warm - freeze all night. Ask for more blankets the next day, get blankets but the housekeeping staff took the sheets - still are not making the room up for 3 instead of two. Had to ask for coffee and cups, had to ask for towels. My guess is the housekeeping staff does not get a room census or doesn't read it. Upon check out we asked the valet for our car - they kept insisting that someone else's car was ours and actually asked as we were driving away if that car they had brought around wasn't ours?! Staff used to great us by name every year (having spent thousands there over the years), not anymore.

First off, let me say that this was our first time visiting Kansas City! I chose the Raphael based on it's reviews here on TripAdvisor.

We stayed 2 nights at the Raphael in one of their Presidential Suites. We couldn't have been more pleased. The room was very nice, up-to-date, and more than what we had expected. The sitting area was very spacious with a couch and several other chairs, and a table. We only sat in this room in the evenings to have a nightcap and discuss the days adventure! Never turned on the TV, so cannot speak to that.

The bathroom amenities were very nice, which was highlighted with a jacuzzi tub (in it's own room), seperated by the vanity, and then the toilet and shower were in a seperate area. The shower was very spacious as well and had 2 shower heads. Very nice addition to our stay. Much more than we had anticipated.

The bed was super comfortable and the bedroom had a nice sitting area as well. This suite did not dissapoint.

The only dissapointment about our stay is that our room wasn't cleaned until late in the evening on Saturday. We stayed in our room until around 10:30 that morning with the "do not disturb" sign hung. Unfortunately, the staff forgot about us and never came back. Not a big deal, however worth noting! It's only fair to say that this was our only hiccup during our stay.

The Keurig Coffee machine in our room was also a very nice touch! My wife loved this!!!!

Seriously, our stay really couldn't have been better. Great location and a nice romantic getaway. Shopped all day Saturday at the Plaza, and enjoyed a nice dinner at Chaz Saturday evening.

If you want to try something different, make sure you go by and check out a bar called, Manifesto. Drinks there are amazing.

By the way, the staff at the Raphael were more than helpful when suggesting places to go, shop, eat, etc. Thanks Raphael Staff for making our trip even better!

We only spent one night here but I don't have a single complaint. Our double queen room with Plaza view was perfect for our family (myself, husband and daughter). I would like to stay here again during Christmas and have this wonderful view of the Plaza lights. The staff was very friendly and check in was quick. The bed was comfortable and our room was very clean and updated. I enjoyed soaking in the big bath tub while admiring the nice tile work and marble floors. It was very nice to stay in a room with a real thermostat and heater vents! I would definately stay here again!