I was recently at this hotel for a convention and stayed for 4 days, 3 nights.
PROS: - Great location and very comfortable bed, pretty hotel.
CONS: My room was on the second floor right above the lounge. Needless to say I didnt get to sleep very early any of the nights. The music and people outside of the lounge kept me up well past 12:00 every night and the hotel wouldnt move my room. Not only was I exposed to some filthy businessmen talk until 12:00am, but the cigar smoke wefted into my room as well. Another con: I found a corn remover in my sheets! GROSS thing is, I dont have corns and it wasnt mine!

This hotel has all the opulence you would expect of a hotel of this rating. You are greeted with a valet who rushes to your car in his top hat, ready to do whatever he can to start your stay with a welcoming smile. In a red marble lobby with a lovely crystal chandelier and you find a wonderful lounge with high ceilings and a fireplace you can curl up next to while listening to music.

When we got to our room we were welcomed by the same luxury. That night we were able to walk to the plaza.

The hotel, however, could quickly turn and lose it's grandeur. In the bathroom the white marble has been badly stained. In the shower the lighting fixture looks like it was installed by a new home owner trying their hand and DIY. These little attention to details makes one wonder what else could be slipping through the cracks.

These could be something that the hotel is aware about and planning on fixing, it could be that things are slipping here. Minor fixes could keep this hotel great, but it could also be signs of a hotel in decline.

We have been staying here for 24 years, starting when it was the Alameda Plaza. There have been ownership, and management changes, but it is still, the best location in Kansas City. The rooms and public places have been refreshed as needed, and the staff are very experienced and professional. Our experience in the concierge level lounge was as good as anywhere we've been, the staff there will go to any length to make your experience a good one. We have tried other properties on the plaza, and although good, none measure up to the Intercontinental.

Stayed here for several nights for a conference. The hotel is a little outdated, but the rooms are large. Many conference attendees complained about the slowness of the elevators, and we took the stairs sometimes because of this. The hotel restaurant is very expensive (about $20 for a full breakfast.) I had coffee, toast and an egg one morning for $11, and when I gave the waitress a $20, she said they didn't have any change. I ended up charging it to my room instead, and it seemed like this really big deal that someone tried to pay in cash.Other little annoyances during my stay included a front desk that was slow at times, the phone in my room not working (neither one!), and my key being deactivated during my stay. The conference rooms were smallish, but I was able to access wifi. The location on the plaza is nice--lots of shops and restaurants nearby and beautiful views. My favorite thing about this hotel was the fitness center. It has three or four treadmills, two stair climbers, and a couple of elliptical machines, plus many weight machines. The fitness center also has free water and fruit, and the treadmills have TVs on them. Going there was the most enjoyable part of my stay--although I would also rate it excellent on sleep quality. Another plus is that taxis are always waiting right outside the hotel so you don't have to wait around or get one called for you.