This hotel has all the opulence you would expect of a hotel of this rating. You are greeted with a valet who rushes to your car in his top hat, ready to do whatever he can to start your stay with a welcoming smile. In a red marble lobby with a lovely crystal chandelier and you find a wonderful lounge with high ceilings and a fireplace you can curl up next to while listening to music.
When we got to our room we were welcomed by the same luxury. That night we were able to walk to the plaza.
The hotel, however, could quickly turn and lose it's grandeur. In the bathroom the white marble has been badly stained. In the shower the lighting fixture looks like it was installed by a new home owner trying their hand and DIY. These little attention to details makes one wonder what else could be slipping through the cracks.
These could be something that the hotel is aware about and planning on fixing, it could be that things are slipping here. Minor fixes could keep this hotel great, but it could also be signs of a hotel in decline.
- Official Description (provided by the hotel):
- Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Kansas City At The Plaza Hotel Kansas City
- Kansas City Intercontinental
- Fairmont Hotel Kansas City