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Kansas City Marriott Downtown: Traveler Reviews

3.5 of 5
200 West 12th Street, Kansas City, MO 64105
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Kansas City Marriott Downtown
Ranked #30 of 109 hotels in Kansas City
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288 reviews from our community

    Trip type
Traveler rating
    72
    105
    63
    29
    19
Date Rating
Fresno, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Wow!”
5 of 5 stars Reviewed March 18, 2013

I love this hotel. Even in the middle of a blizzard, this place felt warm and inviting. My room was great, very large, clean and well-designed. The decor is pleasing, the staff is highly competent, and the food is delicious. I hope to have the pleasure of staying here again.

Room Tip: Choose a room overlooking the park. (It seems like most of them do.)
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HydroHopper about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review
March 20, 2013
Dear HydroHopper:

Thank you for your recent review of the Kansas City Marriott Downtown. We really appreciate your positive feedback on the staff and services of the hotel - even in the blizzard. We hope to have the opporutnity to serve you again during better weather conditions so you can get out and enjoy all of the sites that are just blocks from the hotel! Thank you again. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cleveland,ohio
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
“Great location”
4 of 5 stars Reviewed March 18, 2013 via mobile

Nice hotel but the rooms we stayed was quite far from the front desk. It's an older Marroitt but clean. There is a very nice grocery store about 2 blocks away. I've heard that the area is much livelier in summer months.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tayshan1 about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review
March 20, 2013
Dear tayshan1: Thank you for taking the time to share your feedback regarding your stay at the Kansas City Marriott Downtown. We do hope to have the opportunity to see you again - there are many sites to take in within blocks of the hotel, i.e. Steamboat Arabia, antique stores, City Market and many other interesting stops. We look forward to your next stay and appreciate your business.
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kansas city
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Downtown Marriott - Great Hotel and Location!”
4 of 5 stars Reviewed March 17, 2013

We live in KC but wanted to stay downtown during the Big 12 basketball tournament. This hotel has a great location for all downtown activity. Our room was nice with a beautiful view of the city. We found the staff to be friendly, the hotel was clean and the lobby was fun-central. We are Marriott Gold members so was granted access to the concierge lounge. That was a nice plus also. Our only negative about this hotel was having breakfast in their adjoining restaurant, Metropolitan KC on Saturday morning. First of all, on Saturday, since the concierge lounge was closed, I asked the front desk if gold members received a complimentary breakfast. Supposedly we were to receive a purple coupon for the restaurant upon check-in and did not. I'm glad I asked. However, the restaurant hostess desk was very disorganized and the young girl hostessing was not a good fit for that job. We waited 15 minutes to be seated, others much longer, and then upon being seated, we noticed an entire section of empty tables available that never were filled. The buffet was good and had a nice assortment to please all. When we left our table, we left the purple coupon on the table with a tip. However, a few steps away from our table, our server stopped us and asked if we left a tip!!! I am dead serious -- we just couldn't believe how tacky this woman was! But all in all, our 2 night stay was very nice and we'll definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by brodgekc for Kansas City
Ask brodgekc about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review
March 20, 2013
Dear brodgekc: Thank you for your feedback regarding your recent stay at the Kansas City Marriott Downtown. March Madness is such a great time for the city and we appreciate you visiting us. Our hotel is truly in the "heart of it all" and we are glad you had the opportunity to share in the excitement. I apologize for the less than perfect experience in our restaurant. I would appreciate the opportunity to discuss this with you further. Please feel free to give me a call at 816-855-4440. We would like to rectify any less than favorable situation you may have had while our guest. Thank you again. We appreciate your business and hope to see you again soon.
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Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Excellent bed”
5 of 5 stars Reviewed March 8, 2013

Stayed here one night for business. The bed was so comfortable that I stripped the sheets to get the manufacturer. The hotel staff was very friendly, and the hotel is very clean, also there are several places to eat nearby.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by CBR0107 for Kansas City
Ask CBR0107 about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review
March 11, 2013
Dear CBR0107:

Thank you so much for letting us know how much you enjoyed our hotel. We receive alot of favorable comments about our bedding. After a day of work or sightseeing it is nice to experience a guest room that has the comforts of home. We hope to have you back with us again - we appreciate your business.
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El Dorado Hills, Ca
Top Contributor
78 reviews 78 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
“Even better than last year”
4 of 5 stars Reviewed March 1, 2013

Lots of remodeling. The bar is a great spot. I was there for business again and as luck would have it, the second of huge snow storms in February. The staff did a great job considering what they were up against. They had a diminished food supply which I thought was to be expected. Half the downtown area was closed off, including most of the restaurants Tuesday and Wednesday. Anyway, service from the staff rocked, my room was spotless and updated since last year and I was always greeted with a smile. The concierge room was a nice, added bonus. Good assortment of breakfast items in a quiet area. A good trip in a good establishment.

Room Tip: For a taste of local flavor, head up to the Quaff. About two walking blocks north of the hotel. A lo...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by MikeandJim for Kansas City
Ask MikeandJim about Kansas City Marriott Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel1KansasCity, General Manager at Kansas City Marriott Downtown, responded to this review
March 11, 2013
Dear MikeandJim:

Thank you so much for the great comments about the staff and service at the Kansas City Marriott Downtown. It was great to have you back again this year. We, too, are so excited about the renovations that have been taking place. Most of our customers do spend time now in our Lobby Bar (Barcentral) before heading out for the evening or just catching up with friends. We hope to see you again next year - and, hopefully there won't be a snow storm! Thank you again for your business.
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Additional Information about Kansas City Marriott Downtown

Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Kansas City Marriott Downtown Hotel
Marriott Kansas City
Kansas City Marriott
Address: 200 West 12th Street, Kansas City, MO 64105
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotels in Kansas City
#27 Family Hotels in Kansas City
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 
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