We live in KC but wanted to stay downtown during the Big 12 basketball tournament. This hotel has a great location for all downtown activity. Our room was nice with a beautiful view of the city. We found the staff to be friendly, the hotel was clean and the lobby was fun-central. We are Marriott Gold members so was granted access to the concierge lounge. That was a nice plus also. Our only negative about this hotel was having breakfast in their adjoining restaurant, Metropolitan KC on Saturday morning. First of all, on Saturday, since the concierge lounge was closed, I asked the front desk if gold members received a complimentary breakfast. Supposedly we were to receive a purple coupon for the restaurant upon check-in and did not. I'm glad I asked. However, the restaurant hostess desk was very disorganized and the young girl hostessing was not a good fit for that job. We waited 15 minutes to be seated, others much longer, and then upon being seated, we noticed an entire section of empty tables available that never were filled. The buffet was good and had a nice assortment to please all. When we left our table, we left the purple coupon on the table with a tip. However, a few steps away from our table, our server stopped us and asked if we left a tip!!! I am dead serious -- we just couldn't believe how tacky this woman was! But all in all, our 2 night stay was very nice and we'll definitely stay here again.
- Official Description (provided by the hotel):
- The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
- Reservation Options:
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City