This was our first stay at this location. We were very impressed by the décor of this facility. The lobby was beautiful and the suite was absolutely gorgeous!
Everything we saw was positively spotless. The carpets were fresh, the linens spotless, and lots of pillows. We were so impressed with the cleanliness everywhere! There was absolutely no damages or shows of wear anywhere we looked. Our suite had plenty of room, a complete kitchen with full size fridge, microwave, dishwasher, toaster, cooktop and cabinets stocked with pot, pans, dinnerware and flatware, and glasses.
The staff was extremely friendly, always speaking upon passing and very courteous. The lady that worked with the foodservice was extremely polite and made certain that any needs were catered to.
They have a great heated pool, an awesome complimentary breakfast with eggs, meat, potatoes, fruit, cereal, pastries, muffins, and numerous beverages. The also have a great complimentary small evening meal from 5:30pm - 7:30pm from Mon. thru Thurs. Not to forget mentioning was the extra comfortable beds. We had to bring along our 2 small dogs and the staff even made them feel welcome by having a small gift bag for them containing some treats waiting in the room.
The parking area was well lit and secure.
The only complaint we had was with a wakeup call. After setting the provided alarm clock, we called the front desk and requested a 7 am wake up call (just to make sure we didn't oversleep)because we needed to be up and make it to my Mother-in-laws funeral on time. We received our wakeup call at 8am! The person at the front desk apologized for the call coming late and explained it was overlooked in their system. It's a good thing the alarm clock worked and we were already up and dressed by the time we were called.
We had a wonderful stay there and will definitely stay there again when in the area.
All things considered, we had an excellent experience and recommend this location to everyone!
- Also Known As:
- Joplin Residence Inn
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