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“Bed Bugs” 1 of 5 stars
Review of Super 8 Joplin

Super 8 Joplin
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Super 8 Joplin
2830 East 36th Street, Joplin, MO 64804 (Formerly The Legacy Inn & Suites)   |  
Hotel amenities
Ranked #17 of 22 Hotels in Joplin
GreenLeadersBronze level
Ohio
1 review
3 helpful votes 3 helpful votes
“Bed Bugs”
1 of 5 stars Reviewed April 23, 2009

We were driving to California and Joplin was our first stop. The Super 8 appeared nice on the outside. My sister checked in for us and we did not enter until after the room had been purchased. The exterior door to the hallway that stated a room key was required to enter was left open and would not shut. That was not such a big issue for us so we continued to our room. The room appeared clean in the dim light at 10:00 PM. The following morning we awoke and found that we had been bitten by bed bugs all night long. We immediately showered and bagged our clothes up and took them to the closest laundry mat at 7:30 in the morning. We reported the issue to the front desk clerk and she called the manager. He was rude and stated that there were no bugs in the room, however offered a 15% discount. I stated that this was not acceptable and he clearly had no intention of resolving the bug issue. I had to call the health department and leave a message. The health department responded at 8:15 AM and investigated the room. The bed was infested with bed bugs. There was trash under the recliner and pills found on the desk chair. Dry blood on the mattress along with some other dry fluids. I went back down to the desk and the manager wanted to know why we didn't report it sooner, and accused us of bringing the bugs into the hotel. The Health Department Investigator confirmed that this infestation had been there for days and that the bugs numb the spot before they bite so we would not have felt them during the night. The manager still did not apologize, stated that he is in business to make money and can't go around giving people money back all the time. But he was willing to give me my money back on this one occasion. This was the worst experienceand ruined my vacation. Because we spent time and money at the laundry mat, worried if we would take them home with us, stressed over needing to stay at another hotel and 7-9 days later bumps showed up that covered our bodies from the bites (which itch and there is no treatment for the itch). Of course the ill treatment just made the situation worse.

  • Stayed April 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    4
    5
    4
    5
    10
See reviews for
6
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Buffalo NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 27, 2008

On our way back from Tempe AZ we stayed at the Super 8 in Joplin Missouri. Check-in went well. Room appeared to be OK at first. Comfortable bed, good Wi-Fi connection, big TV and fridge. But, the in-room coffee maker made terrible coffee, shower curtin was ripped and shower rod appeared to be ready to fall off wall. Bathroom was under-lit. Room smell somewhat but it was a ground floor/basement room. Easy access to gas, food, and highway. OK place for a 1-night stay. Can't vouch for other rooms.

  • Stayed December 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 7, 2007

June7,o7 Just returned from a few days in Branson,mo.....on the way we spent one nite in joplin, mo at the super 8....over and beyond any super 8 we've stayed at....very clean rooms,breakfast of toast, waffles, blueberry muffins juice and coffee.....this is located just off the turnpike with easy to get back on the next a.m. Plus they have FREE calls to any of the 48 states...we called home and didn't have to use cell phones out of area....DVD's to rent with a wide selection of movies....little fridge and microwaves in the rooms plus coffee pots and coffee...will be sure to stay there again....

  • Liked — best value for the price and loads of extras
  • Disliked — nothing
  • Stayed June 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobbs, NM
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed May 26, 2007

April 19, 2007

We arrived at the Super 8 about 4:00 in the afternoon. The Lady at the desk was polite and helpful.

My first clue as to the condition of the motel was the dark and dingy appearance of the small lobby. We were assigned our room which was down stairs in what appeared to be a half basement configuration. The hallway was dark with a soiled carpet.

Upon entering the room, we found the bed to be sagging in the middle, a dirty carpet, and a repulsive odor that could not be tolerated.

We checked out immediately. I hope other travelers have better luck with this property than I.

  • Stayed May 2007
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Houston, Tx
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2007

This was a halfway point we decided to stop at going from Chicago, IL to San Antonio, TX. This is likely the best basic motel we have stayed at. It's a hotel-motel where you enter the room from the inside hallway, not outside balcony. The rooms were clean, all furniture was in good condition. The place had reliable wireless internet, too. Continental breakfast was decent and the place to sit down and eat was cramped, but come on guys... for $59/night you can't beat it. I give 5 stars simply because of the value.

  • Liked — cheap, clean, fast wireless internet
  • Tips/Secrets — Definitely recommended as a passing-through point
  • Stayed July 2005, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed July 23, 2004

Cheap but a big security problem!!! No soda machines or snack machines. They keep the sodas behind the counter because the machines keep getting broken into. I see a problem here with security. Raw, splintered wood holding up the beds. The carpet was so dirty our feet and socks were soiled. The toilet and toilet seat were so cheap they moved each time you sat down! Breakfast was cheap and tasteless. Everything in Joplin fills up on the weekends. We were stuck here. Never again! Don't let your loved one's stay here! I didn't feel safe!

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Joplin

Address: 2830 East 36th Street, Joplin, MO 64804 (Formerly The Legacy Inn & Suites)
Location: United States > Missouri > Joplin
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #17 of 22 Hotels in Joplin
Price Range (Based on Average Rates): $
Number of rooms: 50
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