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“Excellent service and value” 4 of 5 stars
Review of Baymont Inns & Suites

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Baymont Inns & Suites
2.5 of 5 Hotel   |   3510 S Rangeline Road, Joplin, MO 64804   |  
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Ranked #15 of 22 Hotels in Joplin
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1 review
“Excellent service and value”
4 of 5 stars Reviewed April 6, 2013

I have just spent two weeks at the Baymont Inn and Suites in Joplin, MO. I was most pleased by the value I received and even more pleased by the true, mid-western neighborliness of the staff. Requests for service were met in a friendly and professional manner. Having never stayed at a Baymont Inn before I can honestly say my expectations were greatly exceeded by the staff and the accommodations.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela C, Front Office Manager at Baymont Inns & Suites, responded to this review, April 12, 2013
We are happy to hear that you enjoyed your stay. We are glad to hear of our staff’s friendliness and the professionalism they displayed in responding to your requests. It is always encouraging to hear that your staff has exceeded a guest’s expectations. Thank you.

We look forward to seeing you again, should you come this way again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    45
    57
    46
    31
    25
See reviews for
86
35
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Kenosha, Wisconsin
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2013

The hotel was neat and clean and the staff was very friendly and very helpful.Will stop there again on the way back home. They were very helpful to our special needs.They let us stay later without question.The rooms were clean and comfortable.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela C, Front Office Manager at Baymont Inns & Suites, responded to this review, April 4, 2013
We are pleased to hear about your good experience here! We were happy to be able to accommodate you, and we look forward to seeing you again on your way back through!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisville, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2013

I just drove straight from Michigan to Joplin (14 hours) and had my brother book me a room at this hotel from his home in Dallas while I was on the road. We got into the room and was shocked at the condition of this room. There was an Angry Bird tooth brush wrapper on floor, food crumbs all over the floor near sink, the microwave looked like something exploded in it and was never cleaned. The desk chair was so stained it needs to be discarded, the other room chair had some debris all over it. Upon checking mattresses one had huge slit in it where you could see inner springs and other had no mattress pad on it and was extremely old and lumpy. Like another post the bathrooms were not much better and there was mildew in tub and in grout lines. We both left the shower still feeing dirty.

We paid $112 for this room for one night due to we had a dog with us and if I were not extremely tired would have demanded a total refund and looked for another hotel in the area. I have stayed in better conditioned hotels at half the price. Management needs to make sure that their cleaning staff are doing their jobs as this room was below standard for this kind of pricing. There is no excuse for a hotel room to be in this condition.

Room Tip: Ask to see the room before you put your money down
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela C, Front Office Manager at Baymont Inns & Suites, responded to this review, April 4, 2013
We are sorry your stay with us did not meet your expectations. It is regrettable that you found one of our rooms in this condition, and thank you for bringing it to our attention. I have talked with our executive housekeeper, and she has assured me that her housekeepers will be consistently vigilant in their duties, making sure the bathrooms (including grout lines) and appliances are getting cleaned appropriately, and especially making sure there is no trash left in the rooms.

I have mentioned to our owner the need for replacing some of our furniture (i.e. the mattress and desk chair you mentioned).

I hope you will be willing to give us another chance in the future, as I am sure it will reveal that what you experienced was the exception; not the rule.
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Additional Information about Baymont Inns & Suites

Address: 3510 S Rangeline Road, Joplin, MO 64804
Phone Number:
Location: United States > Missouri > Joplin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 22 Hotels in Joplin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inns & Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Whether you're travelling on business, a leisure getaway, or a family vacation, Baymont Inn & Suites in Joplin, Missouri has the right hotel accommodations for you. Take advantage of the exceptional service and wide-range of popular amenities offered at Baymont Inns & Suites. ... more   less 
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Also Known As:
Joplin Baymont Inn
Baymont Inn Joplin

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