At check in the young lady was not friendly, lobby looks great, room nice but a little out dated, dirty towels hanging behind door left from some elses stay. Manager in resteraunt and server not friendly or even interested in customer service, to busy talking in the back. Breakfast bar was fresh and not bad as it was early when we ate, and we were the only people in resteraunt at the time. The cleaning staff who were cleaning lobby and rooms all very nice and helpful. The ones that should have great customer service skills like at check in and the resteraunt not so much. overall a average stay in a average Hotel, Also how long has the hot tub been down, should you not be told when things that are a selling point that they are not in service, I think it has been down for months per the reviews on the web, either fix it or tell your customers before booking that it is not working
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Cheap Tickets, Priceline, Expedia, Hotels.com, Booking.com and Tingo so you can book your Capitol Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Capitol Plaza Jefferson City