At check in the young lady was not friendly, lobby looks great, room nice but a little out dated, dirty towels hanging behind door left from some elses stay. Manager in resteraunt and server not friendly or even interested in customer service, to busy talking in the back. Breakfast bar was fresh and not bad as it was early when we ate, and we were the only people in resteraunt at the time. The cleaning staff who were cleaning lobby and rooms all very nice and helpful. The ones that should have great customer service skills like at check in and the resteraunt not so much. overall a average stay in a average Hotel, Also how long has the hot tub been down, should you not be told when things that are a selling point that they are not in service, I think it has been down for months per the reviews on the web, either fix it or tell your customers before booking that it is not working
- Official Description (provided by the hotel):
- Visit Missouri's capital city and experience its rich history and great entertainment options. Enjoy first-class accommodations in recently renovated guest rooms appointed with all the comforts of home, including wireless Internet access, luxurious new bedding, and USA Today available complimentary Monday through Friday. With six room types to choose from, you'll find the ideal accommodations to meet your needs - whether you're in town for business or leisure. ... more less
- Reservation Options:
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- Also Known As:
- Capitol Plaza Jefferson City