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“Great Hotel!” 5 of 5 stars
Review of Fairfield Inn & Suites

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Fairfield Inn & Suites
2.5 of 5 Hotel   |   3621 Truman Blvd., Jefferson City, MO 65109   |  
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Ranked #6 of 14 Hotels in Jefferson City
Certificate of Excellence 2014
GreenLeadersBronze level
Farmington, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel!”
5 of 5 stars Reviewed January 16, 2014

The hotel was great! The rooms were very clean and updated The staff was friendly and helpful. The indoor pool and breakfast were a great plus. The GM Aaron was very professional. I loved being close to the Mall. Easy access to the highway.
I would recommend this hotel to everyone.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, January 20, 2014
Thank you for taking the time to complete this survey and send us your feedback. We value our guest's opinions, and appreciate your willingness to share yours.

I'm pleased to see that you enjoyed your visit to Jefferson City, and to our property. We work hard to ensure each of our guests find a comfortable and clean atmosphere waiting for them. Your kind words regarding the state of the hotel and friendliness and helpfulness of staff are appreciated, and will be shared.

We sincerely value your recommendation, and look forward to the opportunity to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    48
    38
    17
    2
    2
See reviews for
25
9
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Farmington, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

I was traveling in the area for business, and decided to try the Fairfield in Jefferson City. My initial response is WOW!!!! The hotel has been redone and looks really sharp, bright colors, new furniture, carpeting, etc. But as a seasoned traveler that spends 150+ nights a year in hotel rooms, I was pleasantly surprised with the great staff, that goes above and beyond to make a great stay!

This is definately a property I will return too when visiting Jefferson City!!!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, January 20, 2014
Thank you for taking the time to send us your feedback. I'm pleased to see that you enjoyed your stay at our property. As someone that travels as frequently as you, we certainly value your comments and appreciate your praise regarding our hotel, and the service of our staff.

We're happy to be your hotel of choice in Jefferson City.

We look forward to serving you again, soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 2, 2014 via mobile

The trip started out bad when my wife lost her wallet while checking in. The desk clerk was little to no help in looking for it or offering any assistance. When asked if the surveillance video could be reviewed to ascertain if we could see what had occurred she said no, not till Monday and this was on a Friday night. Strange when the police were summoned the surveillance camera could be checked. Not saying the clerk took the wallet but you do the math. Other than that average room and average stay.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, January 10, 2014
Thank you for taking the time to submit your feedback. I am disappointed to see that you have rated your experience at our property at such a low level based on this unfortunate incident that was not related to our property.

While I understand the experience of losing a wallet can be frustrating, local police spoke with you and your wife regarding her wallet, and after investigating had confirmed that the wallet was never seen on our surveillance footage. Therefore, no associate of ours took her wallet. Again, this was established by the police department.

Again, while I can certainly understand the frustration of losing a wallet, it's difficult to see that you based your review solely on this unfortunate occurrence that was completely insignificant to our property. My hope is that we will have the opportunity to serve you again, and you will see our property and service level for what it truly is.
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Kansas City, Missouri, United States
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 3, 2013

Very good hotel would & will recommend. Breakfast was good they just need to maybe add cheese for their scrambled eggs they serve. Hot tub was nice used twice on my three day visit. true about the eggs on occasion being over cooked including the sausage but not everyday. Yes would be nice if they changed it up every other day(when you are booked for 3 or more days) same breakfast will get old. They have good coffee

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, September 4, 2013
Thank you for taking time from your schedule to send us your feedback. We value your opinion, and will attempt to utilize your comments to better our services.

I appreciate you offering the recommendation of cheese as an option for our scrambled eggs. We will pursue this idea further. However, due to Marriott's recent menu change within the Fairfield brand, scrambled eggs and breakfast meat are both now the daily staples of our breakfast offering. I will be sure that the breakfast staff is informed regarding the cooking times.

Overall, I'm pleased to see that you enjoyed your stay at our property, and found our public areas useful to you. We value your recommendation of our property, and look forward to serving you again soon.
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Phoenix, Arizona
Top Contributor
234 reviews 234 reviews
64 hotel reviews
Reviews in 130 cities Reviews in 130 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed August 24, 2013

Always clean, always quiet! Nice little breakfast room and an associated (and reasonable) snack selection. Wonderfully attentive folks; standard breakfast. Fitness room was fundamental; property was seemingly new--if it really wasn't, it certainly was well-maintained. I love this chain!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, August 26, 2013
Thank you for taking the time to submit your feedback. We value your comments, and appreciate your willingness to share them.

I'm pleased to see that you enjoyed your stay at our Fairfield property in Jefferson City. We work hard to keep our property as clean and well maintained as we can. It is certainly an ongoing challenge, but worth every effort when guests such as yourself notice our efforts to do so.

We appreciate your loyalty to the Fairfield brand and to Marriott Hotels and Resorts. We look forward to serving you again, soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2013

A very nice Fairfield Inn in Jefferson City. This was our second time visiting--we were there at the beginning of the summer and again at the end. The rooms are nice if a bit small, and sparkling clean. The staff is pleasant and nice about giving directions. Good breakfast and excellent room prices during the summer, so we're very pleased with our find. See you next summer!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, August 21, 2013
Thank you for taking time out of your day to send us your feedback. Your comments are very appreciated, and will be shared with our staff.

I'm happy to read that you caught notice of the cleanliness of our property. We work very hard to keep our property as clean and as well maintained as possible.

Regarding breakfast, Marriott has made recent changes to appeal to the tastes of many different classifications of travelers. I'm pleased to see that you enjoyed the new hot breakfast during your stay.

Again, I appreciate you taking the time to send us your comments. We value your business, and are proud to be your hotel of choice in Jefferson City.

We look forward to serving you again, soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, NC
Top Contributor
52 reviews 52 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 5, 2013

Stayed here on business for a week. As with most Marriott properties it was clean, comfortable and reasonably priced. It's close to many good restaurants and shopping and easy highway access. The only downside was the complimentary breakfast. Same thing everyday. Overcooked eggs and sausage. After the third day I had to go out for breakfast. The staff was very friendly.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron_Friedewald, General Manager at Fairfield Inn & Suites, responded to this review, August 7, 2013
First let me thank you for taking the time out of your schedule to send us your feedback. We value your opinion, and utilize your comments to improve our services.

I'm happy to see that you enjoyed your stay at our property. A week away from home can difficult for some, it's good to see that our staff was friendly and made you feel welcomed. However, I'm sorry to read about your experience with our breakfast. I will relay these comments regarding cooking times to our breakfast staff in an effort to correct the issue moving forward.

Again, thank you for sending us your feedback. We look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites

Address: 3621 Truman Blvd., Jefferson City, MO 65109
Location: United States > Missouri > Jefferson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jefferson City
#3 Family Hotel in Jefferson City
#7 Business Hotel in Jefferson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The multi-award winning Fairfield Inn & Suites in Jefferson City, Missouri combines comfort, style, and functionality with great value. We are the sole Marriott property in Jefferson City, and close to key businesses like Unilever, RR Donnelly, OSCA, the Truman Building, State Capitol Building, Department of Conservation, Department of Corrections, and Missouri Farm Bureau. Start your day with a free hot continental breakfast, while watching the morning news on our breakfast room flat screen, and checking your email on our complimentary high-speed wireless internet service. Take some time to get in a great workout in our newly renovated fitness room, or take a dip in our indoor pool or jacuzzi. Get the job done at your very own spacious work desk in your newly renovated guest room or suite. We have also recently added a new Guest Laundry area, as well as a Market for that convenient midnight snack you're craving. We look forward to serving you soon! ... more   less 
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Also Known As:
Jefferson City Fairfield Inn
Fairfield Inn Jefferson City
Fairfield Jefferson City

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