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BEST WESTERN PLUS Capital Inn: Traveler Reviews

1937 Christy Drive, Jefferson City, MO 65101-2202
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BEST WESTERN PLUS Capital Inn
Ranked #2 of 14 hotels in Jefferson City
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51 reviews from our community

    Trip type
Traveler rating
    35
    13
    2
    1
    0
Date Rating
Kansas City, MO
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
24 helpful votes 24 helpful votes
“Great Facility All Around”
5 of 5 stars Reviewed January 21, 2013

Stayed for just one night but was an excellent room. Very spacious, modern, comfortable, and clean. Nice indoor pool area. Great breakfast area with wide selection of items. Nothing bad at all to say about the place. Fairly close to wide selection of restaurants. Would recommend to others.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Datman96 about BEST WESTERN PLUS Capital Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review
April 17, 2013
Thank you for completing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. Thank you for the kind words regarding our full hot breakfast, and pool. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175.

Thank you again for taking the time to post a review. We appreciate your loyalty to our brand.


Sincerely,

Kelsey Johnson
Front Desk Manager/Sales
Best Western Plus Capital Inn
1937 Christy Dr
Jefferson City MO, 65101
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Russellville, Arkansas, USA
1 review
“Trip home to Arkansas.”
4 of 5 stars Reviewed January 10, 2013

We really enjoy staying at the Best Western Plus in Jefferson City. It has large, clean rooms, a great pool and work-out facilities, and a good breakfast. The only downside durIng this stay were the loud people in the room above us. Otherwise, great stay!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask JON C about BEST WESTERN PLUS Capital Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review
April 17, 2013
Thank you for completing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. Thank you for your kind words about or rooms, pool, fitness center and breakfast. I also apologize for the noise above your room. Next time you stay, we would be pleased to put you on an upper floor. This way no one can cause any noise above you.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175.

Thank you again for taking the time to post a review. We appreciate your loyalty to our brand.


Sincerely,

Kelsey Johnson
Front Desk Manager/Sales
Best Western Plus Capital Inn
1937 Christy Dr
Jefferson City MO, 65101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, IL
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
“"No Cookies on Friday!!!!!!!!"”
5 of 5 stars Reviewed November 13, 2012

For this 5-year old hotel, we were disappointed when entering the lobby that there were no cookies or coffee available. Having those available when arriving at the hotel is just a nice treat for the traveler. We were told that they were provided during the week but not on the weekend. Why??????? That ought to change.

Putting that aside, we always enjoy staying at Best Westerns because they are usually clean, comfortable, have friendly staff, and provide a nice hot breakfast. We enjoyed all of these at this stay in Jefferson City. This hotel is conveniently located on the southwest side of town just off Rt. 54. The covered drive-thru was clean and neat, and the automatic doors make easy entrance/exit to the lobby. The lobby was attractive with quite a lot of seating area with a nice flat screen TV to watch. Check-in was quick with a friendly staff. The hotel accommodated our requests to be placed on the top floor away from elevators and vending areas. We really liked the brightly lit halls with clean carpet. There are several eating places nearby, some within walking distance.

Capital Inn provides a 24 hr. fitness center with 4 machines and a private business center with 2 computers. There is an indoor pool and spa with a handicap chair assist on both.

Our king room was neat and clean with a sofa and chair, a desk and arm chair. coffee table, microwave, fridge, chest of drawers, a nice size flat screen TV with a clean remote and good channel lineup, some being HD. Coffee and tea were available. Free Wi-fi was available in the room.

The bath was all in one room with a large vanity and mirror. An exhaust fan (which really worked) was provided. A rubber mat was placed for use in the shower/tub combo unit.

The hot breakfast was very good and attended to by Mary, a very friendly hostess. Seating was available for more that 40 people. Everything was good--scrambled eggs, sausage, biscuits with sausage gravy, potatoes, machine-made hot waffles, cereals, apples, juices, good coffee, pastries and toasts. We really like BW using fiberboard cups, plates, and bowls to be more eco-friendly.

When in Jeff City, you will truly enjoy your stay at BW Capital Inn Plus.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DaleSwansea_IL about BEST WESTERN PLUS Capital Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCapitalInn, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review
November 29, 2012
Dale,

I am happy to hear you enjoyed your recent stay with us! I hope you have had a chance to enjoy our chocolate chip cookies during a stay on a week night. We bake them fresh Monday through Thursday evenings. We welcome you to enjoy our premium Douwe Egberts coffee at any time during your stay. It is always hot and fresh in the Breakfast Room with flavored creamers to top it off if you like.

Thank you for recognizing our use of fiberboard products for breakfast. This is only one of the many initiatives we follow to bring guests an eco-friendly night’s stay. We follow many green practices such as linen & towel reuse programs, guest room temperature control systems, and most recently, nearly 100 LED light fixtures and 216 solar panels to reduce and produce energy.

We look forward to accommodating you when you visit Jefferson City in the future. You can look forward to a friendly, clean and green stay!
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St. Louis
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“A Great Find”
5 of 5 stars Reviewed October 23, 2012

This is a wonderful hotel. If you are staying near Jefferson City, I can't imagine finding a cleaner or nicer hotel for the price. The room was spacious with a small sofa and chair, a microwave and mini-refrigerator. Check-in was easy. The lobby is nicely decorated. Our room was discounted by the owner due to my daughter particpating in a golf tournament. I booked this room after reading the other postive reviews. Very nice hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dillonh about BEST WESTERN PLUS Capital Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
“Clean, fresh and very relaxing!”
5 of 5 stars Reviewed September 10, 2012

Stayed here the weekend after Labor day and it was more than I expected, the rooms were very big and comfy, pool and spa were very relaxing and clean, breakfast was delish, staff was on point and very friendly, John at the front desk was very helpful with a great attitude and for the reason of all the above I will definitely reserve at Best Western EVERYTIME I visit Jefferson City!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peaches44881 about BEST WESTERN PLUS Capital Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Capital Inn

Also Known As:
Best Western Jefferson City
Jefferson City Best Western
Address: 1937 Christy Drive, Jefferson City, MO 65101-2202
Phone Number:
Region: United States > Missouri > Jefferson City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Jefferson City
#3 Business Hotels in Jefferson City
Price Range: $$
Official Description (provided by the hotel):
The award-winning Best Western Plus Capital Inn was built in 2007, as a non-smoking all suite-style hotel. All guest rooms feature plush bedding, seating area with a love seat, lounge chair and coffee table, built-in microwave and refrigerator, 42" HTDV, large bathrooms with deep soaker tub, and in-room coffee. The Tuscan themed hotel has a large, welcoming lobby, spacious breakfast room, complimentary newspaper, and 24-hour coffee bar. Other amenities include a full hot breakfast, indoor pool and hot tub, fitness center, business center, and free wired & wireless internet throughout the whole hotel. Enjoy the full hot breakfast each morning with scrambled eggs, sausage, hash browns, fresh waffles, biscuits & gravy, yogurt, fruit, and more! ... more   less 
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