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“Great Facility All Around” 5 of 5 stars
Review of BEST WESTERN PLUS Capital Inn

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BEST WESTERN PLUS Capital Inn
1937 Christy Drive, Jefferson City, MO 65101-2202   |  
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Ranked #1 of 14 hotels in Jefferson City
Kansas City, MO
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
“Great Facility All Around”
5 of 5 stars Reviewed January 21, 2013

Stayed for just one night but was an excellent room. Very spacious, modern, comfortable, and clean. Nice indoor pool area. Great breakfast area with wide selection of items. Nothing bad at all to say about the place. Fairly close to wide selection of restaurants. Would recommend to others.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review, April 17, 2013
Thank you for completing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. Thank you for the kind words regarding our full hot breakfast, and pool. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175.

Thank you again for taking the time to post a review. We appreciate your loyalty to our brand.


Sincerely,

Kelsey Johnson
Front Desk Manager/Sales
Best Western Plus Capital Inn
1937 Christy Dr
Jefferson City MO, 65101
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 people have reviewed this hotel

Traveler rating
    110
    25
    3
    1
    0
See reviews for
38
25
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Russellville, Arkansas, USA
1 review
4 of 5 stars Reviewed January 10, 2013

We really enjoy staying at the Best Western Plus in Jefferson City. It has large, clean rooms, a great pool and work-out facilities, and a good breakfast. The only downside durIng this stay were the loud people in the room above us. Otherwise, great stay!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPCI26164, Front Office Manager at BEST WESTERN PLUS Capital Inn, responded to this review, April 17, 2013
Thank you for completing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. Thank you for your kind words about or rooms, pool, fitness center and breakfast. I also apologize for the noise above your room. Next time you stay, we would be pleased to put you on an upper floor. This way no one can cause any noise above you.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

If I can be of assistance in the future, please don't hesitate to contact me at 573-635-4175.

Thank you again for taking the time to post a review. We appreciate your loyalty to our brand.


Sincerely,

Kelsey Johnson
Front Desk Manager/Sales
Best Western Plus Capital Inn
1937 Christy Dr
Jefferson City MO, 65101
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, IL
Top Contributor
136 reviews 136 reviews
83 hotel reviews
Reviews in 93 cities Reviews in 93 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed November 13, 2012

For this 5-year old hotel, we were disappointed when entering the lobby that there were no cookies or coffee available. Having those available when arriving at the hotel is just a nice treat for the traveler. We were told that they were provided during the week but not on the weekend. Why??????? That ought to change.

Putting that aside, we always enjoy staying at Best Westerns because they are usually clean, comfortable, have friendly staff, and provide a nice hot breakfast. We enjoyed all of these at this stay in Jefferson City. This hotel is conveniently located on the southwest side of town just off Rt. 54. The covered drive-thru was clean and neat, and the automatic doors make easy entrance/exit to the lobby. The lobby was attractive with quite a lot of seating area with a nice flat screen TV to watch. Check-in was quick with a friendly staff. The hotel accommodated our requests to be placed on the top floor away from elevators and vending areas. We really liked the brightly lit halls with clean carpet. There are several eating places nearby, some within walking distance.

Capital Inn provides a 24 hr. fitness center with 4 machines and a private business center with 2 computers. There is an indoor pool and spa with a handicap chair assist on both.

Our king room was neat and clean with a sofa and chair, a desk and arm chair. coffee table, microwave, fridge, chest of drawers, a nice size flat screen TV with a clean remote and good channel lineup, some being HD. Coffee and tea were available. Free Wi-fi was available in the room.

The bath was all in one room with a large vanity and mirror. An exhaust fan (which really worked) was provided. A rubber mat was placed for use in the shower/tub combo unit.

The hot breakfast was very good and attended to by Mary, a very friendly hostess. Seating was available for more that 40 people. Everything was good--scrambled eggs, sausage, biscuits with sausage gravy, potatoes, machine-made hot waffles, cereals, apples, juices, good coffee, pastries and toasts. We really like BW using fiberboard cups, plates, and bowls to be more eco-friendly.

When in Jeff City, you will truly enjoy your stay at BW Capital Inn Plus.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCapitalInn, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review, November 29, 2012
Dale,

I am happy to hear you enjoyed your recent stay with us! I hope you have had a chance to enjoy our chocolate chip cookies during a stay on a week night. We bake them fresh Monday through Thursday evenings. We welcome you to enjoy our premium Douwe Egberts coffee at any time during your stay. It is always hot and fresh in the Breakfast Room with flavored creamers to top it off if you like.

Thank you for recognizing our use of fiberboard products for breakfast. This is only one of the many initiatives we follow to bring guests an eco-friendly night’s stay. We follow many green practices such as linen & towel reuse programs, guest room temperature control systems, and most recently, nearly 100 LED light fixtures and 216 solar panels to reduce and produce energy.

We look forward to accommodating you when you visit Jefferson City in the future. You can look forward to a friendly, clean and green stay!
Report response as inappropriate
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St. Louis
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 23, 2012

This is a wonderful hotel. If you are staying near Jefferson City, I can't imagine finding a cleaner or nicer hotel for the price. The room was spacious with a small sofa and chair, a microwave and mini-refrigerator. Check-in was easy. The lobby is nicely decorated. Our room was discounted by the owner due to my daughter particpating in a golf tournament. I booked this room after reading the other postive reviews. Very nice hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 10, 2012

Stayed here the weekend after Labor day and it was more than I expected, the rooms were very big and comfy, pool and spa were very relaxing and clean, breakfast was delish, staff was on point and very friendly, John at the front desk was very helpful with a great attitude and for the reason of all the above I will definitely reserve at Best Western EVERYTIME I visit Jefferson City!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed August 30, 2012 via mobile

This was one of the nicest Best Westerns by far. The rooms are very spacious. The staff goes out of their way to help you and the free breakfast was beyond our expectations. We will definitely stay at this hotel again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Hall, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

Through my work travel I find myself staying frequently at this hotel. It is beautiful both inside and out. The cleanliness of the rooms, the great customer service and friendliness of the staff rates a 5 with me. One of my favorite features is the attention to cleanliness, they even provide special TV remotes that are able to be sanitized between guests. I have worked in healthcare since 1978, this tiny feature can be so important to hygiene and health. If passing through Jefferson City, MO I would encourage you to choose this hotel for your overnight stay. Grab a fresh baked chocolate chip cookie as you register also, they are delicious!

Room Tip: I would also like to add that the indoor pool is equipped with a handicap chair lift. When travelin...
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Capital Inn

Address: 1937 Christy Drive, Jefferson City, MO 65101-2202
Phone Number:
Location: United States > Missouri > Jefferson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jefferson City
#1 Best Value Hotel in Jefferson City
#1 Family Hotel in Jefferson City
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Best Western Plus Capital Inn received the 2013 Certificate of Excellence for being one of the top-performing 10% of all businesses worldwide on TripAdvisor. This award is given to businesses that consistently earn high ratings from TripAdvisor travelers. The award-winning Best Western Plus Capital Inn is as a non-smoking all suite-style hotel. All guest rooms feature plush bedding, seating area with a love seat, lounge chair and coffee table, built-in microwave and refrigerator, 42" HTDV, large bathrooms with massage shower heads and granite counter tops, and in-room coffee. The Tuscan-themed hotel has a large, welcoming lobby, spacious breakfast room, complimentary newspaper, and 24-hour coffee bar. Other amenities include a full (and free) hot breakfast, indoor pool and hot tub, fitness center, business center, and free wired & wireless internet throughout the whole hotel. Enjoy the full hot breakfast each morning with scrambled eggs, sausage, hash browns, fresh waffles, biscuits & gravy, yogurt, fruit, and more! ... more   less 
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Also Known As:
Best Western Jefferson City
Jefferson City Best Western

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