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“Very friendly and great rooms” 5 of 5 stars
Review of DoubleTree by Hilton Jefferson City

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DoubleTree by Hilton Jefferson City
3.0 of 5 Hotel   |   422 Monroe Street, Jefferson City, MO 65101   |  
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Ranked #3 of 14 hotels in Jefferson City
1 review
“Very friendly and great rooms”
5 of 5 stars Reviewed March 17, 2013 via mobile

Stayed overnight with four girls and the staff was very cooperative. Pool was nice and the breakfast buffet in the morning was delicious. The front desk helped us out very much. Will definitely come back when I'm in the area.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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268 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Kansas City
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2013 via mobile

What a pleasure to be greeted for breakfast by such wonderful people. Staff was so kind. Hotel is nice, clean and good location. Would stay here again forsure. Great for families and those in on business.

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 8, 2013

Disappointing.

I am an Army pilot who ferried 2 helicopters through Jefferson City in January '13. We had 4 reserved government rate rooms at the Doubletree. Upon check in, the employee who was processing my card and information came up on an error in the computer. She inquired with the second front desk employee with some under their breath whispers, and then returned to her station to finish my processing. I thought nothing of it at the time, since I received my room.

It wasn't until after the trip that I realized the price they charged me was not the government rate approved for that hotel. I called in and spoke with both Natalie and Melissa in an effort to receive reimbursement, but was told they ran out of government rate rooms that day, and therefore charged me the regular rate. That would explain the error and the whispers, but not the deception. Why not just fess up and tell me that they had overbooked? Maybe it was the "No worries, the government is paying for it" mindset. Well the difference is paid out of my own pocket. Their inability to work with me in rectifying the problem is even more disappointing.

Other than the employees requiring ethics training, the rooms themselves were average to nice. I will not stay here again during our ferry flights and will be sure to spread the word to our other pilots.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
1 review
5 of 5 stars Reviewed February 19, 2013

Went here for our Valentine's weekend! Staff was very friendly and helpful and the suite was nice! Just wish there were more suites available as we were not able to extend our stay in our suite due to being overbooked. The manager was very helpful with accommodating us with another room. We will be staying in this hotel again whenever we go to Jefferson City! =)

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 19, 2013

Stayed here for 5 nights while on business and had a decent experience with a few exceptions - the internet was slow and the food was expensive and sub-par. I had a hard time maintaining my VPN connection while connected via Wi-Fi so I switched to ethernet and it was worse. I ordered room service the first night and wasn't impressed. No problem, as the hotel is located very convenient to local eateries. The coffee bar in the lobby serves up Starbucks which is a nice touch. Overall, the staff were friendly and the room was clean and quite comfortable. If you enjoy very soft water then you will love it here; otherwise, be prepared to feel slick and slippery after your shower :)

Room Tip: Internet connection was very slow on the 3rd floor - maybe better higher up?!?!?!?
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 7, 2013

If business brings you to Jefferson City, there aren't many options for hotels. The Doubletree is by far the best one. The rooms are very nice. The lounge on the top floor of the hotel is nice (but the bar is curiously high up when you sit at it). Jefferson City is a small town. The Doubletree is as nice as most others I've frequented. You won't find another property anything close to this quality in town.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Top Contributor
79 reviews 79 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 3, 2013

Restaurant & Bar always great, and the hotel is convient to business in the area. Rooms clean, staff friendly. My favoriate place to stay in JC. Can't argue with a warm chocolate chip cookier either!
Glass of wine in the penthouse bar helps wind down the day

Room Tip: Glass of wine in the penthouse bar helps wind down the day!
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Jefferson City

Address: 422 Monroe Street, Jefferson City, MO 65101
Phone Number:
Location: United States > Missouri > Jefferson City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 hotels in Jefferson City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Jefferson City 3*
Official Description (provided by the hotel):
The DoubleTree by Hilton Jefferson City hotel is located within walking distance of the Missouri Riverfront and Capitol Building. Our modern hotel is well located just moments from Columbia Regional Airport (COU).Enjoy panoramic views of historic Jefferson City from all of our spacious guest rooms and suites featuring contemporary decor, flat panel TVs, and complimentary high-speed internet access. Dine in-room, stop by the Coffee Shop in the morning, or start the day right with a DoubleTree Breakfast. Enjoy breakfast, lunch and dinner daily overlooking the city at Sapphires Restaurant & Lounge.Our guests enjoy a long list of hotel amenities including a heated indoor pool and a state-of-the-art Fitness Center. Business travelers will appreciate our complimentary 24-hour Business Center with everything needed to remain productive while on the road, as well as our proximity to City Hall, the County Courthouse, dozens of state administrative offices, and the federal courthouse. With over 9,000 square feet of flexible meeting space and a professional staff at your disposal, the DoubleTree is your headquarters for a successful business conference, training seminar or board meeting. Be sure to ask about our wedding reception, banquet and social event packages, too. ... more   less 
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