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“Great hotel in beautiful place” 5 of 5 stars
Review of Tronco Bay Inn Resort

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Tronco Bay Inn Resort
3.0 of 5 Small Hotel   |   Avenidad de la playa Troncones | Lote 9, Troncones 40888, Mexico   |  
Hotel amenities
Ranked #7 of 16 Troncones B&B and Inns
Santa Cruz, California
1 review
1 helpful vote 1 helpful vote
“Great hotel in beautiful place”
5 of 5 stars Reviewed March 23, 2011

We just returned from a week long stay at Tronco bay Inn. The staff was wonderful. Juan the owner took great care of us, he even toojk us to the doctor when I got hurt. The rooms are large, clean and comfortable. The Inn sits right on the beach and the pool and resturant back up to the sand. There is great cove there for surfing, walking the beach and playing in the water. This is a small, simple place to stay at a great price and I would recommend it!

Stayed March 2011, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    24
    12
    1
    1
    3
See reviews for
15
8
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Santa Cruz, California
1 review
5 of 5 stars Reviewed March 23, 2011

We spent 8 glorious days here and found the large clean rooms, air conditioning, warm pool, restaurant and staff to be great. Its located at one of the best swimming spots on the beach. It is not the fanciest place in the area but definitely the best value. It had everything we needed. Troncones is a great place to go if you want to relax, relax then relax some more.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2011

We stayed over New Years and had a wonderful time. The hotel is on the beach with simple, clean rooms. The staff was very friendly and accommodating. The traditional Mexican style food was very good. I discussed some of the lesser reviews with the owner and he said that the previous manager was let go due to his poor performance. The owner is sprucing the place up - new TVs, etc - and taking a more hands on approach. I would recommend the Tronco Bay Inn to anyone looking for a friendly, clean hotel in Troncones.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Lyons, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2011

I've been waiting a while to write this review with the hope that the owner would follow up on what he said in terms of refunding my deposit. Tired of waiting, so hoping this helps other travelers save the headache and book somewhere other than Tronco Bay Inn.
I booked in April of 2010 for a Dec stay with three other families. Cancelled our trip in October, well before the 'point of no return' in terms of my $900 (cash) deposit being refunded.
Long story short... it's been one lie after another from Tronco Bay Inn. Still no refund... (last promise was they'd refund at least two of the four families by Dec 10th) No email reply or returned phone calls either.
Book elsewhere and please let them know you're NOT booking with them due to their dishonest business practices!

  • Stayed December 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
1 review
5 of 5 stars Reviewed October 29, 2010

Just visited,, we loved the fish tacos.. definetely try them, the hotel is very clean,, and the staff very friendly, first time in the area, definetely coming back.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pensacola, Florida
1 review
5 of 5 stars Reviewed May 8, 2010

We spent a week at Tronco Bay Inn with a group of 10 people. Service from the staff was excellent, and Esteban catered to our every need. He was great!
Troncones is about 40 minutes from Ixtapa/Zihuatanejo, where we went about every other day.
On the days that we did stay at the hotel, there was plenty to do, including eating at the full service restaurant, lying in the pool or lounging in the beachchairs, and exploring the seashore. I would say that of most of the places that we saw once we arrived, Tronco Bay had the best view of the entire shoreline.
Three of the people that we traveled with were avid surfers who thought that the area was perfect. While they did surf at many of the more popular destinations around us, they also enjoyed the waves right in front of the hotel.
I think that it's a great place for young travelers/surfers, but would not recommend it for families of small children, since there are many rocks in the water and it is kind of in the middle of nowhere (aka, hospitals).

  • Stayed May 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 7, 2010

terrible attitude, poor service and snobbish with loical people

  • Stayed March 2010
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tronco Bay Inn Resort

Address: Avenidad de la playa Troncones | Lote 9, Troncones 40888, Mexico
Location: Mexico > Pacific Coast > Guerrero > Troncones
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 16 B&Bs / Inns in Troncones
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tronco Bay Inn Resort 3*
Number of rooms: 12
Official Description (provided by the hotel):
Beach Hotel, offering beachfront Restaurant and Pool, air conditioning suites,with King size beds,private patios overlooking the ocean,smooth finishes. ... more   less 
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