There were many wonderful things about Casa Buena Onda, but the dismal sleep quality and other not-so-great features tip the scales to two stars.
Our family of four (2 kids and 2 adults) rented the Cuarto Corazon and Cuarto Camarone for five nights over the New Year’s holidays. We took the bus from the airport, and then walked about 10 minutes from the bus stop to Casa Buena Onda. Very easy to do.
First, the things we liked:
--We loved the town of Sayulita, even though it was crowded at this time of year.
--Casa Buena Onda is in a residential area, with an interesting blend of traditional and renovated homes. It was only a short walk to the plaza and to the beach.
--The waves are perfect. We rented boogie boards every day ($10US each) and caught waves pretty far out that would carry us all the way to the shore. (We also rented beach chairs and an umbrella on the far left side of the beach for $10US per day.)
--Terry and Sheryl are very nice people, greeting us warmly and offering a cold drink upon our arrival.
--Terry provided some great recommendations for food, including Tacos on the Street—a casual place with incredible tacos that have spoiled us for life.
--The rooms have been created with an eye for detail, with an artistic flair, and they have a wonderful indoor-outdoor flow.
--The roof-top patio is a great place to relax. I loved to sit up there in the morning and watch the neighborhood come to life.
--The kitchen patio has a small refrigerator for milk and other things; there is also a coffee maker (you can buy ground coffee at ChocoBananas).
--The design of the two rooms is ideal for families, allowing parents to have a separate space within steps of the children’s room.
Now, the things that weren’t so great:
--We didn’t get a single good night’s sleep. There are earplugs provided in the rooms, but they didn’t block out the noise. Luckily, we travel with the wax type, but even then we were still kept awake. And our children tried the earplugs without success. Besides the barking dogs all around and the very vocal roosters who called out at all hours of the night, there was the loud music. On our first night, there was a disco and DJ with loudspeakers that flowed over the hill until well after 2 a.m. And on New Year’s Eve, one would expect a bit of noise, but the families on either side of us partied until after 4 a.m., which wouldn’t have been so bad if they didn’t have loudspeakers that vibrated our walls. On our last night, there was no music (just the dogs and roosters), and we actually slept better, but still not solidly.
--There is a street light outside that shines into the rooms. The windows don’t have any coverings, so there is never complete darkness.
--We were disappointed in the information that we received from Terry regarding taking possible day trips, bus transfers to Puerto Vallarta, and surfing lesson recommendations. (One example: We were taking the bus from Sayulita to Puerto Vallarta. My research showed that the bus only goes so far into Puerto Vallarta and then you must transfer to a city bus. I had emailed Terry in advance asking him if he was familiar with the transfer process. His response was: “There are several options. We can talk about when you get here. [sic]” Well, it turned out that Terry was not familiar with the bus system, and his only recommendation was for us to “take a taxi”--advice that we didn’t follow, and we made it to our destination thanks to the kindness of strangers and our ability to speak basic Spanish).
--Small things that are perhaps not big by themselves but that add up one on top of another (i.e., toilet that leaked a long stream of water whenever flushed, no running water one evening, no drinking water our final night, more attention needed to cleanliness, etc.).
As stated above, Terry and Sheryl are nice people and they have created a beautiful environment for travelers. Although they can’t control the sounds around them, people who visit their place should be aware that such sounds exist before they decide to stay there. Also, a willingness to provide better information when asked would serve travelers better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wow, we are shocked, surprised and more than a bit upset about this review. We try very hard to create a relaxing, clean and fun atmosphere for our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.