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“good place to stay” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   210 Jefferson St., Grain Valley, MO 64029-9089   |  
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Ranked #1 of 2 Hotels in Grain Valley
lee summit mo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“good place to stay”
5 of 5 stars Reviewed October 5, 2010

Contrast to other reviews, i found this place neat and nice clean, rooms were clean good and fresh, staff was very good, front desk or housekeeping, breakfast was also nice, it was preety much same as it is in other comforts

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LPATEL2, Owner at Comfort Inn, responded to this review, January 3, 2011
Thank you for staying at our hotel during your visit to Grain Valley. Our staff tries to create the best experience possible for our guests and we hope to see you again next time you are in the area.
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65 reviews from our community

Traveler rating
    17
    29
    8
    9
    2
See reviews for
20
14
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 28, 2008

We reserved a room and a crib almost 3 months in advance. We found out that reserving a crib does not guarantee you will get one. If someone comes in off the street and asks for an available room and a crib before you arrive, they will get the last crib even if you reserved the crib in advance and reserved the room and crib with a credit card. They said they do not see that you reserved a crib until you check in. Also, this hotel (and all hotels in the Choice Hotels chain - Comfort Inn, Sleep Inn, etc) does not have crib sheets to go on the crib mattress. They give you a queen or king size sheet to use. We wrapped the mattress as best as we could, but they should have fitted crib sheets to fit the mattress due to SIDS. I asked the front desk for a fitted crib sheet and and was told that this chain of hotels do not have fitted crib sheets. I told them the fitted crib sheets was the safest to have on the crib mattress in the crib. She told me I didn't have a clue and was very rude. All three of the front desk clerks were very rude. Do not stay here if you have small children or not as this hotel is not baby/child friendly and the front desk staff is very rude.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinngrainvalle, Webmaster at Comfort Inn, responded to this review, November 7, 2011
Dear Guest,

Thank you for choosing Comfort Inn Grain Valley, MO for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management was approached about making some sort of adjustment to registrations so that a request for a crib will show on the registration. The possibility of crib sheets being supplied was also a part of the talk.

• The front desk staff received additional training in the courteous manner in which they are to treat you, our valued guests.

We take our reviews very seriously. I hope that the next time you visit our area, you will once again choose to stay at Comfort Inn Grain Valley, MO. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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Southern Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 15, 2006

I stayed there on 8-9-06. We arrived at about 10pm and the ends of the hallways where you enter were very dark and seemed insecure. The biggest problem was the dirty room. There were dirty cups left on the floor from the last person. The carpets needed cleaned and I'm not sure they had been vacuumed recently. We saw spiders and bugs crawling on the hallway walls. I stayed in 5 comfort inns in the last 2 weeks in various western states and they were all fine except this one. I wouldn't stay here again.

  • Liked — nothing
  • Disliked — everything
  • Tips/Secrets — don't stay here
  • Stayed August 2006, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinngrainvalle, Webmaster at Comfort Inn, responded to this review, November 7, 2011
Dear Guest,

Thank you for choosing Comfort Inn Grain Valley, MO for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management was approached about improving the lighting in the hallways for security issues.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Maintenance was informed of your report of seeing spiders and bugs crawling on the hallway walls. They were instructed to see to any extermination needed.

We take our reviews seriously. I hope that the next time you visit our area, you will once again choose to stay at Comfort Inn Grain Valley, MO. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 210 Jefferson St., Grain Valley, MO 64029-9089
Phone Number:
Location: United States > Missouri > Grain Valley
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Grain Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Inn Grain Valley
Grain Valley Comfort Inn

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