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“I think Hilton forgot they owned this hotel” 3 of 5 stars
Review of Hilton St. Louis Frontenac

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Hilton St. Louis Frontenac
3.5 of 5 Hotel   |   1335 S Lindbergh Blvd, Frontenac, Saint Louis, MO 63131   |  
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Romantic Getaway
Ranked #1 of 1 hotels in Frontenac
Minneapolis, Minnesota
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“I think Hilton forgot they owned this hotel”
3 of 5 stars Reviewed February 12, 2013

I'm a Hilton Honors member and while this hotel was nice it certainly wasn't up to Hilton standards. There are actually two hotel buildings. The main hotel and the 'North Annex' I stayed in the Annex. You actually walk through the lobby down the long hallway out of the building through a side door across the parking lot into the Annex. Not horrible if you only have one light bag. But if you have a family or several bags prepare yourself. There is no elevator in the Annex, at least none that I could find in the entry way. So you lug your bags up the steps if you're on one of the upper floors. The room was very nice, bed was comfortable. Like I said nice but not really what you expect from a Hilton. Room service was great, fast and the food was very good. They have a bar and resturaunt on site in the main hotel building. Breakfast was very good. I can certainly recommend this hotel but you just know what you're in for.

Room Tip: Be sure you stay in the main building not the Annex if you have lots of bags.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Savoy, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2013

This hotel has large rooms that are clean and well appointed. The location is in a nice neighborhood with some very nice restaurants nearby. The front desk staff is always friendly and helpful. The in-house restaurant and bar is o.k. with very nice staff. Accommodations for people with physical disabilities is excellent.

Room Tip: This hotel is large. You should specify first floor if being close to the desk is important to you.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Louis, MO
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 10, 2013

Spent one night at the Hilton Frontenac for a conference we were attending. I was happy it was a Hilton property as I am a Hilton Honors member and typically believe their properties are very nice. I was not impressed with the hotel room at all. As grand as the hotel looks from the exterior, it sort of ended there. We must have been in an older section of the hotel. When you opened the door into the hotel room, the door almost hit the bed it was such a tight fit…and that is not an exaggeration. The bathroom door literally hit the front of the toilet and we had to force it by the toilet to get it to open all the way up. The ottoman had some stains on it and the carpet was beginning to look worn. I was happy we were not spending much time in our room. If I needed to stay in Frontenac it is not a horrible hotel, just does not meet up to the Hilton name. It was a little disappointing being a Hilton Honors member and getting such a bad room. From the others in our conference we spoke with, our room was definitely the smaller and older of the rooms. On a positive note, the bed and pillows were comfortable and the staff were friendly. Also, with this hotel being in Frontenac, it had a great location to Frontenac Plaza and restaurants.

Room Tip: Make sure you are not in the 2240 section, this was the smallest rooms from what we heard.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arvada, Colorado, United States
1 review
5 of 5 stars Reviewed February 7, 2013

This was a very well kept facility. I thoroughly enjoyed my stay. This is one of the best Hilton Hotels hands down I have stayed at! Bar\restaurant menus and staff were great with a good variety and healthy choices. Sunday brunch was the best with all the selections-health and otherwise.
Since I try to stay healthy when traveling, I visit the gym. All equipment worked, was in good condition, and had ample room to do any type of exercise(s) wanted. I can not say this for a majority of locations I've visited in the past 7 years.

Room Tip: Sunday brunch is a must.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 6, 2013

A 1960 throwback...wide halls, worn carpet, threadbare linens and dingy dark rooms. A fitness center with poorly maintained equipment. For the cost of a room here you could have a clean, new room with decent linens elsewhere.

The physical layout is unfortunately a maze of dank hallways, filthy windows and to make it worse they have two buildings to negotiate meaning you spend time outside in generally bad weather attempting to get back and forth.

Stay away from this hotel.....on the positive side..the staff is very good, they try had but have a poor property to deal with!

Room Tip: Get room in main building so you don't have to go outside!
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alsedlacek, General Manager at Hilton St. Louis Frontenac, responded to this review, February 7, 2013
Thank you for taking the time to review your recent visit. We certainly apologize for the less than satisfactory visit you experienced. We are currently undergoing a renovation to address some of the areas and hope that this did not detract from your visit but will allow us the opportunity to serve you again in the future. I want to thank you for recognizing our staff and their service levels. I have contacted the appropriate departments concerning the areas you mentioned and I can assure you that the items discussed are not typical of our property or servcie levels provided.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 1, 2013

I will first echo other reviewers by saying the hotel is very attractive and clean, and the front desk staff is friendly and efficient. My surprise delight, however, is the quality of the in-room dining experience. We ordered two appetizers that were absolutely delicious. I'm a foodie and don't ever have high expectations for chain hotel room service, but we were crunched for time and ordered. The dishes were presented like main courses, with vegetables, nice hot rolls, and even a couple of chocolates. But what was truly delightful was the quality of the construction, if you will, of the dishes. Favors melded beautifully. Tomorrow night we had planned to try one of the local eateries, but I am having serious second thoughts! So, if you find yourself at the Hilton Frontenac soon, consider in-room dining; I don't expect the chef to be here too long - some restauranteur is sure to hire him or her away. (By the way, I'm used to big-city prices, so I found the price point reasonable, especially for the quality.)

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pendleton, Sc
Top Contributor
83 reviews 83 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 30, 2013

This is a very nice hotel in the Frontenac area of St. Louis. The rooms and conference rooms were well appointed and the bed was very comfortable. I stayed during a snow/ice storm and the parking garage was a life-saver. My only complaint about the hotel was that it was very spread out and consists of many buildings over a large complex. There was no indoor connection between the buildings and as a result a visit to the lobby required a very heavy jacket. Overall my stay was very pleasant and I will definitely stay again.

Room Tip: Ask for a room near the lobby.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton St. Louis Frontenac

Address: 1335 S Lindbergh Blvd, Frontenac, Saint Louis, MO 63131
Phone Number:
Location: United States > Missouri > Saint Louis > Frontenac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Frontenac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis Frontenac 3.5*
Official Description (provided by the hotel):
The Hilton St. Louis Frontenac hotel is located next to Plaza Frontenac, a popular attraction for shopping, dining and entertainment. Each room includes WiFi at no charge. The hotel features vast and beautiful event space for conferences, business meetings and weddings. ... more   less 
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Also Known As:
Hilton St. Louis Frontenac Hotel Frontenac
Hilton Saint Louis
Saint Louis Hilton
Hilton St. Louis Frontenac Saint Louis

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