my wife and i stayed here for an evening out. the staff was pleasant upon check in. they served nice buffet of pub food and the mood was somewhat festive in the lobby. the room was quiet clean and terrific for an evening out. i would recommend this hotel for a family stay or if looking for a clean quiet room on a budget. for a more romantic stay, i should have picked the ritz carlton but for a night out, this hotel was just fine. could have been five stars if more upscale such as the drury in chesterfield.